TrustRadius

Bandwidth vs. Cisco Emergency Responder

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bandwidth
Score 10.0 out of 10
N/A
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
$0.01
per message
Cisco Emergency Responder
Score 9.0 out of 10
N/A
Cisco Emergency Responder enhances the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager. It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary. In addition, the system automatically tracks and updates equipment moves and changes. Emergency Responder is designed to…N/A
Pricing
BandwidthCisco Emergency Responder
Editions & Modules
Outbound Messaging
$0.01
per message
Inbound Calling
$0.01
per minute
Outbound Calling
$0.01
per minute
Phone Number
$0.35
per line/per month
Inbound Messaging
Free
per message
No answers on this topic
Offerings
Pricing Offerings
BandwidthCisco Emergency Responder
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BandwidthCisco Emergency Responder
Best Alternatives
BandwidthCisco Emergency Responder
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Zoom Phone
Zoom Phone
Score 8.7 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Zoom Phone
Zoom Phone
Score 8.7 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Zoom Phone
Zoom Phone
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BandwidthCisco Emergency Responder
Likelihood to Recommend
1.5
(7 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BandwidthCisco Emergency Responder
Likelihood to Recommend
Bandwidth
Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
Verified User
Anonymous
Read full review
Cisco
No answers on this topic
Pros
Bandwidth
  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
Tamara Foster | TrustRadius Reviewer
Tamara Foster
Telecom Manager
Read full review
Cisco
No answers on this topic
Cons
Bandwidth
  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
Chris Horne | TrustRadius Reviewer
Chris Horne
CEO (Chief Executive Officer)
Read full review
Cisco
No answers on this topic
Alternatives Considered
Bandwidth
Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
Verified User
Anonymous
Read full review
Cisco
No answers on this topic
Return on Investment
Bandwidth
  • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
Verified User
Anonymous
Read full review
Cisco
No answers on this topic
ScreenShots