Bandwidth vs. CometChat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bandwidth
Score 10.0 out of 10
N/A
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
$0.01
per message
CometChat
Score 0.0 out of 10
N/A
CometChat headquartered in Denver offers voice, video & text chat SDKs, APIs & Plugins for Developers.
$109
per month
Pricing
BandwidthCometChat
Editions & Modules
Outbound Messaging
$0.01
per message
Inbound Calling
$0.01
per minute
Outbound Calling
$0.01
per minute
Phone Number
$0.35
per line/per month
Inbound Messaging
Free
per message
Essentials
$109
per month
Pro
$529
per month
Offerings
Pricing Offerings
BandwidthCometChat
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BandwidthCometChat
Best Alternatives
BandwidthCometChat
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BandwidthCometChat
Likelihood to Recommend
1.5
(7 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BandwidthCometChat
Likelihood to Recommend
Bandwidth
Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
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CometChat
No answers on this topic
Pros
Bandwidth
  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
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CometChat
No answers on this topic
Cons
Bandwidth
  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
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CometChat
No answers on this topic
Alternatives Considered
Bandwidth
Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
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CometChat
No answers on this topic
Return on Investment
Bandwidth
  • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
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CometChat
No answers on this topic
ScreenShots

CometChat Screenshots

Screenshot of Seamless Voice and Video CallingScreenshot of Email Notifications for Unread MessagesScreenshot of Location and Media Sharing , Polls, Reactions, and MoreScreenshot of Ai-based Image ModerationScreenshot of Other Features