Bandwidth vs. Dexatel

Dexatel

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bandwidth	Score 8.4 out of 10	N/A	Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.	$0.01 per message
Dexatel	Score 0.0 out of 10	N/A	Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) designed for secure, scalable, and mission-critical communications. The platform enables businesses to verify users, prevent fraud, send alerts, and deliver omnichannel engagement across global markets. Core Capabilities User Verification & 2FA	$0 Starting Price Usage Based

Pricing

Bandwidth

Dexatel

Editions & Modules

Outbound Messaging: $0.01
per message
Inbound Calling: $0.01
per minute
Outbound Calling: $0.01
per minute
Phone Number: $0.35
per line/per month
Inbound Messaging: Free
per message

Viber: $0.00082
Starting Price Usage Based
WhatsApp: $0.0011
Starting Price Usage Based
SMS: $0.014
Starting Price Usage Based

Offerings

Pricing Offerings
Bandwidth	Dexatel
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Dexatel uses a pay-as-you-go pricing model for all messaging channels, including SMS, WhatsApp, Viber, RCS, Telegram, and Voice. There are no sign-up fees or monthly subscriptions. Country-based rates: Message prices vary by the destination country. Volume discounts: The more messages you send, the lower your per-message cost. Fair billing: You only pay for successfully delivered messages. Flexible payments: Pay by credit card, PayPal, or bank transfer without stored payment details. To estimate costs, use Dexatel’s online pricing calculator on Dexatel's website. Select the country (or countries) where you’ll be sending messages and the system will show an approximate price per message based on location and volume. Final costs depend on recipients’ countries and monthly volume with loyalty benefits available for long-term customers.

More Pricing Information

Community Pulse
	Bandwidth	Dexatel
Considered Both Products	Bandwidth Amanda Godfrey Customer Support Manager Chose Bandwidth When I used it, it was Level 3 ELS but now they are owned by CenturyLink. Bandwidth has a better response time and is more cost-effective. Incentivized Helpful? Verified User Anonymous Chose Bandwidth Bandwidth wins hands down. We were lucky to get someone from CenturyLink to return our calls, their trouble reporting dashboard was horrible and they, as a company, were generally unresponsive when we escalated issues. They would close tickets when the issue was still very … Incentivized Helpful? Tamara Foster Telecom Manager Chose Bandwidth Level 3, CenturyLink, Verizon Business, VoIP Innovations, Inteliquent, Comwave, Voxbone, DIDWW. Incentivized Helpful? Verified User Anonymous Chose Bandwidth Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer. Incentivized Helpful?	Dexatel No answer on this topic

Best Alternatives
	Bandwidth	Dexatel
Small Businesses	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
Medium-sized Companies	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
Enterprises	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bandwidth	Dexatel
Likelihood to Recommend	1.5 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	Bandwidth	Dexatel
Likelihood to Recommend	Bandwidth is great for wholesale origination and termination. With a decent commitment, you can get great rates, and their support is excellent. Recommended as a primary source of service for voice traffic. Incentivized Chris Horne CEO (Chief Executive Officer) Read full review	No answers on this topic
Pros	Bandwidth has great customer service. They are all friendly and super helpful. They are innovative and constantly updating their APIs, UIs, and products they offer. Their UI and API are user friendly and intuitive. Incentivized Tamara Foster Telecom Manager Read full review	No answers on this topic
Cons	While their porting department does a wonderful job, it seems to be the department that feeds other departments. They promote many out of that department to take on more responsibility elsewhere in the company (which is a good thing). However, it leaves us to work with yet another porting person who we have to learn to work with. I cannot really say much else that's negative about them. They do a good job, have an easy to use portal, and respond well when things aren't working. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	Bandwidth wins hands down. We were lucky to get someone from CenturyLink to return our calls, their trouble reporting dashboard was horrible and they, as a company, were generally unresponsive when we escalated issues. They would close tickets when the issue was still very obviously occurring. Bandwidth doesn't close a ticket until the end user says it is fixed -- which is refreshing in the telecom industry. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	Great product, at a reasonable price. Their quick support allows us to get customer issues fixed, and fast. Their portal allows for adding additional sites/trunks without talking to anyone. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots		Dexatel Screenshots