TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bandwidth

    Score8.3 out of 10
    N/ABandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.

    $0.01

    per message

    Signal House

    N/A
    Small Businesses (1-50 employees)
    Signal House is a US business messaging and voice platform (CPaaS) for software companies, agencies and developers. It provides APIs for SMS, MMS and voice, plus A2P 10DLC, toll-free and short code numbers. Signal House, LLC was founded in 2023 and is based in Columbus, Ohio. Key features SMS, MMS, group messaging and voice on one platform A2P 10DLC, toll-free and short code number types Two-way messaging with webhooks for inbound replies and…

    $0.01

    Pricing
    BandwidthSignal House
    Editions & Modules
    Outbound Messaging
    $0.01
    per message
    Inbound Calling
    $0.01
    per minute
    Outbound Calling
    $0.01
    per minute
    Phone Number
    $0.35
    per line/per month
    Inbound Messaging
    Free
    per message
    High Volume (500k+ segments/month)
    $0.01
    per month per-segment
    Pay as you
    $0.01
    Offerings
    Pricing Offerings
    BandwidthSignal House
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Edition 1: Pay as you go Price: $0.0065 per SMS segment Notes: No minimum. 10DLC SMS $0.0065, MMS $0.02. Numbers $1/month. Live human support. $25 free credit for new accounts. Edition 2: High Volume (500k+ segments/month) Price: From $0.0050 per SMS segment Notes: Volume tiers go down to $0.0030 per segment at 10M+/month. Includes a dedicated Slack support channel. Edition 3: Enterprise / Custom Price: Contact sales Notes: Custom rates for high-volume and short code programs. All rates are negotiable based on volume and agreement terms.
    More Pricing Information
    Best Alternatives
    BandwidthSignal House
    Small Businesses
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BandwidthSignal House
    Likelihood to Recommend
    1.5
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BandwidthSignal House
    Likelihood to Recommend
    Bandwidth
    Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
    Incentivized
    Read full review
    Signal House
    No answers on this topic
    Pros
    Bandwidth
    • Bandwidth has great customer service. They are all friendly and super helpful.
    • They are innovative and constantly updating their APIs, UIs, and products they offer.
    • Their UI and API are user friendly and intuitive.
    Incentivized
    Read full review
    Signal House
    No answers on this topic
    Cons
    Bandwidth
    • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
    • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
    • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
    Incentivized
    Read full review
    Signal House
    No answers on this topic
    Alternatives Considered
    Bandwidth
    Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
    Incentivized
    Read full review
    Signal House
    No answers on this topic
    Return on Investment
    Bandwidth
    • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
    Incentivized
    Read full review
    Signal House
    No answers on this topic
    ScreenShots

    Signal House Screenshots

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