TrustRadius

Bandwidth vs. Soprano Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bandwidth
Score 8.5 out of 10
N/A
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
$0.01
per message
Soprano Connect
Score 8.0 out of 10
N/A
Soprano Design is a provider of mobile messaging technology for mobile network carriers and enterprise customers worldwide headquartered in North Sydney. They state their flagship Communication Platform as a Service (CPaaS) Soprano Connect is actively deployed by thousands of enterprises and government organisations around the world for mobile interactions, that include SMS, voice, email, IP and omnichannel messaging.N/A
Pricing
BandwidthSoprano Connect
Editions & Modules
Outbound Messaging
$0.01
per message
Inbound Calling
$0.01
per minute
Outbound Calling
$0.01
per minute
Phone Number
$0.35
per line/per month
Inbound Messaging
Free
per message
No answers on this topic
Offerings
Pricing Offerings
BandwidthSoprano Connect
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BandwidthSoprano Connect
Best Alternatives
BandwidthSoprano Connect
Small Businesses
Telegram
Telegram
Score 9.0 out of 10
Telegram
Telegram
Score 9.0 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.0 out of 10
Telegram
Telegram
Score 9.0 out of 10
Enterprises
Telegram
Telegram
Score 9.0 out of 10
Telegram
Telegram
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BandwidthSoprano Connect
Likelihood to Recommend
1.5
(7 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BandwidthSoprano Connect
Likelihood to Recommend
Bandwidth
Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
Verified User
Anonymous
Read full review
Soprano Design
No answers on this topic
Pros
Bandwidth
  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
Tamara Foster | TrustRadius Reviewer
Tamara Foster
Telecom Manager
Read full review
Soprano Design
No answers on this topic
Cons
Bandwidth
  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
Chris Horne | TrustRadius Reviewer
Chris Horne
CEO (Chief Executive Officer)
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Soprano Design
No answers on this topic
Alternatives Considered
Bandwidth
Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
Verified User
Anonymous
Read full review
Soprano Design
No answers on this topic
Return on Investment
Bandwidth
  • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
Verified User
Anonymous
Read full review
Soprano Design
No answers on this topic
ScreenShots