Barracuda CloudGen Firewall vs. HPE Aruba Networking EdgeConnect SD-WAN

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

Incentivized

The HPE Aruba Networking EdgeConnect SD-WAN excel in environments where you do a lot of your East - West segmentation is done by another device. While these devices can do basic firewall functions, it's their not true intent. If you can group what you want your traffic to do into a few basic groups, this product will work great (think all Guest Traffic gets low priority and sent directly to the internet, VoIP gets sent directly out but high priority, and most internal traffic gets medium throughput). There are ways to really tinker reach the desired goals but this can be a double-edged sword of those configurations being forgotten about. There is also the use of templating which if you have a larger environment, this product will make some normal configs (think SNMP) more streamlined. The units are also highly reliable, built with HA in mind - our company has only experienced a single version that had a memory leak that we just needed to remember to reboot every 90 days while we waited for the next update (which came in like 4 months).

Incentivized

• The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
• Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
• Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
• We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
• Integration with Active Directory makes it easy to identify users activities in logs.

Incentivized

• Fairly easy to manage once its setup and running
• Updates are easy and handled with little downtime
• Price is just right for the product functionality

Incentivized

• Very complex and steep learning curve to get up to speed.
• Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
• Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.

• Ran into some weird bugs along the way that required support to address
• Not having physical devices that you can reboot yourself takes a bit of control away
• Administrators have a bit of a learning curve in figuring out the new system

Incentivized

Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

The product and its management as a whole are worth investigating for any kind of people interested in looking at new SD-WAN appliances. The devices possess a lot of capability for granularity which makes them much more advanced than other products I've worked with in the past. Ironically, for all the granularity though, this product is held back that you can ultimately only have 7 different policies for routing decisions. We've ran into instances where we wanted two sites to only share certain routes between each other (through the use of tags which are basically an arbitrary way to say this traffic is special) but then we had to collapse some of our routing decisions in order to make a specific route table for these two to be able which felt like a step back in the advanced routing decisions we had previously made

Incentivized

I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.

Incentivized

Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!

Prisma SD-WAN is a very simple solution to configure and maintain (so much to the point that in that environment, I questioned if my skills as a Network Engineer were needed). However it worked almost primarily on its own with very little input, by default and at the time of review had no way to do fully mesh (which was desired), and constantly suffered from memory leak. Its integrations were through the use of obscure tags and suffered from a "when it works - it works but when it doesn't - it doesn't and you don't know why" mentality. In contrast, HPE Aruba Networking EdgeConnect SD-WAN gives you a lot of insight into what is going on with the site, the integrations are done easily within Orchestrator (the control plane), and ultimately the product is typically a very stable product with many ways to configure and tweak the solution to fit your business needs.

Incentivized

• We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
• The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
• I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.

Incentivized

• It has created a bit of overhead as another control panel that needs to be managed
• Recovery of invested costs will take some time
• Time is saved on the separate management of sites

Incentivized