Barracuda ECHOplatform for MSPs vs ExtraHop Performance Platform

Likelihood to Recommend

If a backup solution is needed without purchasing an appliance, the Intronis solution does a great job of backing up data and replicating to the cloud. The backup is restricted by total data, so any databases and other items are covered as long as it's under the total data cap.

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Derek Schroeder

Service Manager

Accellis Technology GroupInformation Technology and Services, 11-50 employees

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One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 10,001+ employees

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Pros

Centralized console for all Intronis backup software installations
Linked connection to the Barracuda Cloud Control console to manage essentials and backup appliances
Alerting from backup software can range from simple to complex as well as schedule options

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Derek Schroeder

Service Manager

Accellis Technology GroupInformation Technology and Services, 11-50 employees

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It is very good at making it easy to find root cause for app issues.
It provides very good stats, graphs, and diagrams of IT utilization.

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Verified User

Engineer in Information Technology

Publishing Company, 1001-5000 employees

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Cons

the expanding of the roles that are allowed, just 4 seems to be too limiting
integration of the campus should be self service not a email and wait for 24 hour turn around

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dave jung

internal it

FMInformation Technology & Services, 201-500 employees

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Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.

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Paul Fan

Technical Specialist

TelstraTelecommunications, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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Barracuda ECHOplatform for MSPs Editions & Modules

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Additional Pricing Details

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$5.04 Per Hour

ExtraHop Performance Platform Editions & Modules

Edition

X- Small	$5.04¹
Small	$12.34¹
Medium	$18.76¹

Per Hour

Additional Pricing Details

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Support Rating

No score

No answers yet

No answers on this topic

ExtraHop Performance Platform 9.0

Based on 2 answers

Documentation could be a lot better. Tech support is outstanding.

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Verified User

Engineer in Information Technology

Publishing Company, 1001-5000 employees

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Alternatives Considered

The platform was a requirement to get access to the products, but it seemed a bit rushed and some of the feature are not consistent, like the cloud to cloud you need to create an admin for the tech to implement vs the creds passed over from ECHOplatform.

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dave jung

internal it

FMInformation Technology & Services, 201-500 employees

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We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.

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Verified User

Project Manager in Information Technology

Banking Company, 10,001+ employees

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Return on Investment

This is a great solution for backups when a backup appliance is not necessary (or within economic range).
Local NAS replication can provide faster recovery of data in the event of a catastrophy.

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Derek Schroeder

Service Manager

Accellis Technology GroupInformation Technology and Services, 11-50 employees

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Accelerated root cause analysis
Cut out time passing the hot potato, focused time on resolution
It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
Enables early warning and visibility, prompts action before a system goes down

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Esther Go

President

Medilink Network, Inc.Computer Software, 201-500 employees

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Barracuda ECHOplatform for MSPs vs ExtraHop Performance Platform