Great Network Monitoring tool!
November 13, 2018

Great Network Monitoring tool!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ExtraHop

We are using ExtraHop to monitor our network traffic and network device performance. In the past we have tried to use similar tools to ExtraHop but they all required agents. ExtraHop is agentless and provides a wealth of information regarding network traffic. The networking team uses it to diagnose and troubleshoot isuees among other things.
  • Monitoring Networking Traffic down to the device, switch, or sever level
  • Security Operations via threat detection and monitoring
  • Triage and Troubleshooting of issues and potential issues
  • Search functionality could improve
  • Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
  • Support is decent but not great
  • Resolution team for network or app issues has improved as we can diagnose using the tool
  • Length of time to identify security concerns has decreased
  • The visual dashboards make it easy to allow other groups to see what exactly is going on with their app or server
We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.
Ivanti ITSM Service Desk, powered by Heat (formerly LANDESK Service Desk), RSA Archer, Workday Human Capital Management, ServiceNow, Ivanti Service Manager (powered by Heat)
ExtraHop does a great job of managing the network traffic and being able to track issues problems to a granular level. It also helps our security team with potential network vulnerabilities/issues. The tool is very powerful and can be leveraged to solve many business problems from networking to application performance; it allows you to identify the root cause.