TrustRadius: an HG Insights company

BeyondTrust Privileged Remote Access vs. DeskRoll Remote Desktop

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Privileged Remote Access

    Score9.1 out of 10
    N/ABeyondTrust Privileged Remote Access enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors (e.g. authorized employees, contractors, etc). BeyondTrust's approach is designed to allow companies to quickly gain control of system access and protect themselves against cyberattacks without requiring time-consuming process changes. Features for secure access, vault credentials, and audit…N/A

    DeskRoll Remote Desktop

    Score9.5 out of 10
    N/ADeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…

    $8.25

    per user/per month

    Pricing
    BeyondTrust Privileged Remote AccessDeskRoll Remote Desktop
    Editions & Modules
    No answers on this topic
    DeskRoll Lite
    $8.25
    per user/per month
    DeskRoll Pro 1 Month
    $29.95
    per seat
    DeskRoll Starter
    $39
    per user/per year
    DeskRoll Lite
    $99
    per user/per year
    DeskRoll Pro 1 Year
    $299.40
    per seat
    Offerings
    Pricing Offerings
    BeyondTrust Privileged Remote AccessDeskRoll Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$3.25 per seat/per month
    Additional Details—With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.
    More Pricing Information
    Community Pulse
    BeyondTrust Privileged Remote AccessDeskRoll Remote Desktop
    Considered Both Products
    BeyondTrust
    No answer on this topic
    Damiko Inc. (DeskRoll)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BeyondTrust Privileged Remote AccessDeskRoll Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Privileged Remote Access and DeskRoll Remote Desktop
    Feature
    BeyondTrust Privileged Remote Access
    9.7
    1 Ratings
    21% above category average
    DeskRoll Remote Desktop
    8.2
    2 Ratings
    4% above category average
    Screen sharing9.01 Ratings8.02 Ratings
    Instant message9.01 Ratings7.01 Ratings
    Over-the-Internet remote session10.01 Ratings10.02 Ratings
    Initiate remote control from mobile9.01 Ratings8.01 Ratings
    Remote management of servers & workstations10.01 Ratings00 Ratings
    Remote Active Directory® management10.01 Ratings00 Ratings
    Centralized management dashboard10.01 Ratings00 Ratings
    Session record10.01 Ratings00 Ratings
    Multi-platform remote control10.01 Ratings8.01 Ratings
    File transfer00 Ratings8.02 Ratings
    Best Alternatives
    BeyondTrust Privileged Remote AccessDeskRoll Remote Desktop
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Remote Desktop Manager
    Score9.6 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BeyondTrust Privileged Remote AccessDeskRoll Remote Desktop
    Likelihood to Recommend
    8.0
    (5 ratings)
    7.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BeyondTrust Privileged Remote AccessDeskRoll Remote Desktop
    Likelihood to Recommend
    BeyondTrust
    BeyondTrust Privileged Remote Access is well suited to grand monitored privileged access to resources. It works in a proxy mode so end-users don't have direct access to servers. This can help prevent attacks on servers from users' machines since all the traffic to the servers goes through the Privileged Remote Access server which performs auth according to the policies. In cases where direct access to the servers/service from the end-user's machine is required, it is a little bit complicated to set up that kind of connection using protocol tunneling.
    Read full review
    Damiko Inc. (DeskRoll)
    During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
    Incentivized
    Read full review
    Pros
    BeyondTrust
    • It's comprehensive, intelligent and easy to use.
    • It has lots of features i.e. it allows special commands to be used whereas the other programs don't allow them.
    • This tool is effective in allowing you to access all your applications through a single sign-on page.
    • Actively manage the ongoing operational use of network devices, hardware, and application access via Secure App.
    • Bomgar Privileged Access deploys on-premises via a hardened physical or virtual appliance, or through the Bomgar Secure Cloud.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    • Ability to remote in at any time
    • Can support unlimited clients with hardware and software issues
    • Multiple remote client logins
    • Cost!
    Incentivized
    Read full review
    Cons
    BeyondTrust
    • One way to use it is by using a machine as an access proxy, this machine being Linux, has limitations such as copy and paste and does not allow access to more than one web access.
    • Improve the desktop application view.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    • It could be more cost-effective.
    • It could include better "help" or "how-to" sections for people who are not as tech savvy.
    Incentivized
    Read full review
    Likelihood to Renew
    BeyondTrust
    This review was originally written partially in Portuguese and those parts have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    No answers on this topic
    Usability
    BeyondTrust
    It accomplishes all of our remote access needs, our users require little to no training when being setup for remote access for the first time.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    No answers on this topic
    Alternatives Considered
    BeyondTrust
    The main factor is the ease of implementation and also its use in everyday life.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    Cost, ease of use, file transfer and chat capabilities.
    Incentivized
    Read full review
    Return on Investment
    BeyondTrust
    • Improve security by improving the management of external remote access
    • Help us meet Remote Access Compliance Requirements by creating audit trails, session forensics, and giving access monitoring and reporting data
    • Simplify employee access and workflows by giving employees the exact amount of privileged access to systems and applications they need, without hindering productivity or overwhelming the service desk
    Read full review
    Damiko Inc. (DeskRoll)
    • It saved time, which always saves money!
    • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
    • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
    Incentivized
    Read full review
    ScreenShots

    DeskRoll Remote Desktop Screenshots

    Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.