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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIGContacts

    Score9.6 out of 10
    N/ABigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

    $9.99

    per month per user

    Valkre

    N/AN/AValkre headquartered in Chicago provides their eponymous CRM as a Key Account Management Platform that improves internal and external engagement across the entire customer life cycle.N/A
    Pricing
    BIGContactsValkre
    Editions & Modules
    Business Plan
    $9.99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    BIGContactsValkre
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BIGContactsValkre
    Considered Both Products
    ProProfs
    No answer on this topic
    Valkre
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    BIGContactsValkre
    Sales Force Automation
    Comparison of Sales Force Automation features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.6
    7 Ratings
    20% above category average
    Valkre
    -
    Ratings
    Customer data management / contact management9.87 Ratings00 Ratings
    Workflow management9.57 Ratings00 Ratings
    Territory management9.46 Ratings00 Ratings
    Opportunity management9.47 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.57 Ratings00 Ratings
    Contract management9.67 Ratings00 Ratings
    Quote & order management9.76 Ratings00 Ratings
    Interaction tracking9.75 Ratings00 Ratings
    Channel / partner relationship management9.75 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.7
    7 Ratings
    23% above category average
    Valkre
    -
    Ratings
    Case management9.86 Ratings00 Ratings
    Call center management9.56 Ratings00 Ratings
    Help desk management9.86 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.5
    6 Ratings
    21% above category average
    Valkre
    -
    Ratings
    Lead management9.76 Ratings00 Ratings
    Email marketing9.36 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.9
    6 Ratings
    25% above category average
    Valkre
    -
    Ratings
    Task management10.06 Ratings00 Ratings
    Billing and invoicing management9.86 Ratings00 Ratings
    Reporting9.96 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.5
    4 Ratings
    22% above category average
    Valkre
    -
    Ratings
    Forecasting9.34 Ratings00 Ratings
    Pipeline visualization9.64 Ratings00 Ratings
    Customizable reports9.74 Ratings00 Ratings
    Customization
    Comparison of Customization features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.3
    4 Ratings
    20% above category average
    Valkre
    -
    Ratings
    Custom fields10.04 Ratings00 Ratings
    Custom objects9.44 Ratings00 Ratings
    Scripting environment9.04 Ratings00 Ratings
    API for custom integration8.74 Ratings00 Ratings
    Security
    Comparison of Security features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.8
    3 Ratings
    15% above category average
    Valkre
    -
    Ratings
    Single sign-on capability9.53 Ratings00 Ratings
    Role-based user permissions10.03 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.7
    3 Ratings
    25% above category average
    Valkre
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement9.53 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.0
    3 Ratings
    18% above category average
    Valkre
    -
    Ratings
    Marketing automation8.53 Ratings00 Ratings
    Compensation management9.53 Ratings00 Ratings
    Platform
    Comparison of Platform features of BIGContacts and Valkre
    Feature
    BIGContacts
    9.5
    3 Ratings
    22% above category average
    Valkre
    -
    Ratings
    Mobile access9.53 Ratings00 Ratings
    Best Alternatives
    BIGContactsValkre
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BIGContactsValkre
    Likelihood to Recommend
    9.6
    (10 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    BIGContactsValkre
    Likelihood to Recommend
    ProProfs
    BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
    Read full review
    Valkre
    No answers on this topic
    Pros
    ProProfs
    • easy to track the performance of email campaigns with the help of detailed reports and analytics
    • BigContacts also allows us to define custom triggers for delivering emails
    Read full review
    Valkre
    No answers on this topic
    Cons
    ProProfs
    • There have been some issues with the speed of the software after the upgrade.
    • Looking up contacts could be made easier.
    Read full review
    Valkre
    No answers on this topic
    Usability
    ProProfs
    BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
    Read full review
    Valkre
    No answers on this topic
    Support Rating
    ProProfs
    . By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
    Read full review
    Valkre
    No answers on this topic
    Alternatives Considered
    ProProfs
    As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
    Read full review
    Valkre
    No answers on this topic
    Return on Investment
    ProProfs
    • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
    Read full review
    Valkre
    No answers on this topic
    ScreenShots