BigPanda vs. Tivoli Monitoring (legacy)

If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.

Incentivized

If you are looking for a software that looks decent but is not something you truly rely on, this is it. I have had bad experiences with IBM Tivoli Monitoring reporting on system errors that were not evident on the systems themselves at all. There is a lot of specific alerting you can set up which is nice.

Incentivized

• Alert correlation feature helps in grouping similar alerts together
• Alert Enrichment to enhance the data after it arrives on the tool
• Integration with multiple tools
• The console is very user friendly and provides ease of administration

Incentivized

• The GUI is easy to read.
• The software is fairly easy to configure.
• Almost real-time.

Incentivized

• Tool should have a feature to query the data
• The dashboard feature needs improvement
• It should have a dark mode

Incentivized

• The software is not reliable at all.
• Reports errors that are false-negatives.
• Hard to configure alarms/alerts.
• Bulky installation (takes up quite a bit of space).

Incentivized

TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.

Incentivized

We selected IBM Tivoli Monitoring as a bundle deal, other than that I would have probably gone with another vendor. We use Brocade Network Advisor for our SAN also which I would suggest to anyone over this software. The software has not been that reliable for me since we started using it.

Incentivized

• BIgPanda is very easy to implement and use
• Better than the previous tool, provides more functionality
• BIgPanda's alert enrichment feature very helpful

Incentivized

• I would not purchase this again.
• Other software monitoring tools have been more reliable and easier to manage.
• Difficult to manage, if you patch the server the software is installed on and have to reboot it, IBM Tivoli Monitoring does not come up clean.

Incentivized