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BillingBench vs. CareLogic EHR

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BillingBench

CareLogic EHR

11 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BillingBench

    		N/AN/ABillingBench is a denial management platform and payer policy reference for medical billing professionals, billing managers, and practice administrators. It is available on the web, as an iOS app for iPhone, iPad, and iPhone Duo, and as a browser extension for Chrome, Firefox, and Edge. What it is used for Billers use it to understand a denial, decide whether to appeal, write the appeal with the right citations, and file it before the window closes. Managers use it to see the…

    $49

    per month Flat Rate

    CareLogic EHR

    Score10 out of 10
    		N/AQualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
    Pricing
    BillingBenchCareLogic EHR
    Editions & Modules
    Pro Solo
    $49
    per month Flat Rate
    Pro Practice
    $149
    per month Flat Rate
    Pro Operations
    $399
    per month Flat Rate
    No answers on this topic
    Offerings
    Pricing Offerings
    BillingBenchCareLogic EHR
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe Pro Workbench is sold in three tiers. Solo is $49 per month for one biller and adds 835 import into the queue, appeal deadlines and interest tracking, priority scoring, a 13-week cash flow projection, and win-rate analytics. Practice is $149 per month for up to five seats and adds a shared queue, owner and member roles, and a Slack or Teams denial digest. Operations is $399 per month for up to ten seats and adds a manager dashboard, item assignment, and a manager role. Annual billing is $490, $1,490, or $3,990 per year. Each tier has a 14-day free trial. Enterprise pricing, with unlimited seats, custom roles, and API access, is quoted on request.—
    More Pricing Information
    Features
    BillingBenchCareLogic EHR
    Billing and Claims Management
    Comparison of Billing and Claims Management features of BillingBench and CareLogic EHR
    Feature
    BillingBench
    -
    Ratings
    CareLogic EHR
    4.2
    3 Ratings
    56% below category average
    Claims management00 Ratings4.02 Ratings
    Coding00 Ratings4.92 Ratings
    Patient billing00 Ratings3.92 Ratings
    Financial Reporting00 Ratings3.93 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of BillingBench and CareLogic EHR
    Feature
    BillingBench
    -
    Ratings
    CareLogic EHR
    6.5
    3 Ratings
    17% below category average
    Rule-based scheduling00 Ratings7.83 Ratings
    Multi-location support00 Ratings3.93 Ratings
    Calendar interface00 Ratings7.72 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of BillingBench and CareLogic EHR
    Feature
    BillingBench
    -
    Ratings
    CareLogic EHR
    5.6
    6 Ratings
    25% below category average
    Charting / document management00 Ratings6.04 Ratings
    Templates00 Ratings3.04 Ratings
    Patient portal00 Ratings10.03 Ratings
    Mobile/tablet support00 Ratings5.82 Ratings
    Fax integration00 Ratings2.01 Ratings
    Integration with other EMR and PM systems00 Ratings2.01 Ratings
    Workflow automation00 Ratings6.73 Ratings
    Customization00 Ratings7.73 Ratings
    E-prescribing00 Ratings7.73 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of BillingBench and CareLogic EHR
    Feature
    BillingBench
    -
    Ratings
    CareLogic EHR
    4.5
    6 Ratings
    59% below category average
    HIPAA compliance00 Ratings10.06 Ratings
    Role-based permission levels00 Ratings1.04 Ratings
    Data backups and redundancy00 Ratings6.04 Ratings
    Local mode / networking failsafe00 Ratings1.03 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of BillingBench and CareLogic EHR
    Feature
    BillingBench
    -
    Ratings
    CareLogic EHR
    2.6
    4 Ratings
    97% below category average
    Task tracking00 Ratings5.83 Ratings
    Specialty-specific workflows00 Ratings1.03 Ratings
    Multi-office / multi-physician capabilities00 Ratings1.14 Ratings
    Best Alternatives
    BillingBenchCareLogic EHR
    Small Businesses
    No answers on this topic
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    athenaIDX
    Score1 out of 10
    athenaClinicals
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BillingBenchCareLogic EHR
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (6 ratings)
    Performance
    -
    (0 ratings)
    3.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    BillingBenchCareLogic EHR
    Likelihood to Recommend
    BillingBench LLC
    No answers on this topic
    Qualifacts Systems
    Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
    Incentivized
    Verified User
    Read full review
    Pros
    BillingBench LLC
    No answers on this topic
    Qualifacts Systems
    • Schedule based- the schedule is easy to use.
    • Documentation tied to appointment- no question regarding what to complete when a client comes in.
    • Prescription software integration with PDMP- no need to check state sites.
    Incentivized
    Verified User
    Read full review
    Cons
    BillingBench LLC
    No answers on this topic
    Qualifacts Systems
    • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
    • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
    • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
    Incentivized
    Stephanie Barnhart
    Clinical Operations Director
    Read full review
    Performance
    BillingBench LLC
    No answers on this topic
    Qualifacts Systems
    The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
    Incentivized
    Verified User
    Read full review
    Support Rating
    BillingBench LLC
    No answers on this topic
    Qualifacts Systems
    The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
    Incentivized
    Verified User
    Read full review
    Alternatives Considered
    BillingBench LLC
    No answers on this topic
    Qualifacts Systems
    CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
    Incentivized
    Cara Jay
    Manager
    Read full review
    Return on Investment
    BillingBench LLC
    No answers on this topic
    Qualifacts Systems
    • No more paper records.
    • Prescriptions never get lost.
    • Staff have many complaints about work flow.
    • New hire training has to be ongoing- it's hard to learn.
    Incentivized
    Verified User
    Read full review
    ScreenShots

    BillingBench Screenshots

    Screenshot of BillingBench overview: specialty-level denial benchmarks, payer intelligence, and workflow tools for medical billing and revenue cycle operations.Screenshot of Pricing tiers: Free (all reference tools, no account required), Pro Solo ($49/month), Pro Practice ($149/month flat, up to 5 seats), and Pro Operations ($399/month flat, up to 10 seats).Screenshot of Appeal Letter Builder: generates structured appeal letters from denial code, specialty, payer, and state. Letters cite verified payer policy. Processing runs in the browser.Screenshot of Denial Decoder: select a CARC code and answer context questions to get the governing statute and appeal framework for that specific denial scenario.Screenshot of Modifier Matrix: enter a CPT code and payer to retrieve verified modifier rulings, including whether a modifier is required, optional, or under heightened scrutiny.Screenshot of Workbench denial queue: tracks open denials with deadlines, interest accrual, estimated recoverable amounts, priority scoring, and win rate analytics.

    CareLogic EHR Screenshots

    Product screenshotProduct screenshotScreenshot of Client profile/dashboardScreenshot of Form builderScreenshot of Client list / caseloadScreenshot of Menu management tools