TrustRadius

BillingBench vs. CareLogic EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BillingBench
Score 0.0 out of 10
N/A
BillingBench is a denial management and payer intelligence platform for medical billing professionals and revenue cycle teams. It combines a citation-audited policy dataset with aggregate denial data that captures cross-practice adjudication trends as the network scales, covering both the documentation requirements payers publish and the adjudication patterns their adjusters follow. Core Tools The platform includes a Denial Code Decoder that interprets CARC codes with…
$49
per month Flat Rate
CareLogic EHR
Score 10.0 out of 10
N/A
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
Pricing
BillingBenchCareLogic EHR
Editions & Modules
Pro Solo
$49
per month Flat Rate
Pro Practice
$149
per month Flat Rate
Pro Operations
$399
per month Flat Rate
No answers on this topic
Offerings
Pricing Offerings
BillingBenchCareLogic EHR
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsBillingBench's reference tools are free for all visitors without an account, including the Appeal Letter Builder, denial code lookup, specialty prior authorization guides, modifier matrix, patient handout generator, benchmarks, payer intelligence, and timely filing and interest calculators. A free account adds the workspace dashboard for saving work, access to the 835 ERA Parser with a Business Associate Agreement, and participation in the community alerts feed. Paid plans add the Workbench denial queue with deadlines, interest tracking, priority scoring, 13-week cash flow projection, and win rate analytics. Solo ($49/month) covers a single biller. Practice ($149/month flat) covers up to 5 seats with a shared queue and role-based access. Operations ($399/month flat) covers up to 10 seats and adds a manager analytics dashboard and item assignment to individual billers. Annual plans are available at $490, $1,490, and $3,990 per year for Solo, Practice, and Operations respectively. Enterprise pricing is available on request for organizations requiring more than 10 seats, volume pricing, dedicated onboarding, or API access.—
More Pricing Information
Community Pulse
BillingBenchCareLogic EHR
Features
BillingBenchCareLogic EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
BillingBench
-
Ratings
CareLogic EHR
4.2
3 Ratings
57% below category average
Claims management00 Ratings4.02 Ratings
Coding00 Ratings4.92 Ratings
Patient billing00 Ratings3.92 Ratings
Financial Reporting00 Ratings3.93 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
BillingBench
-
Ratings
CareLogic EHR
6.5
3 Ratings
17% below category average
Rule-based scheduling00 Ratings7.83 Ratings
Multi-location support00 Ratings3.93 Ratings
Calendar interface00 Ratings7.72 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
BillingBench
-
Ratings
CareLogic EHR
5.6
6 Ratings
25% below category average
Charting / document management00 Ratings6.04 Ratings
Templates00 Ratings3.04 Ratings
Patient portal00 Ratings10.03 Ratings
Mobile/tablet support00 Ratings5.82 Ratings
Fax integration00 Ratings2.01 Ratings
Integration with other EMR and PM systems00 Ratings2.01 Ratings
Workflow automation00 Ratings6.73 Ratings
Customization00 Ratings7.73 Ratings
E-prescribing00 Ratings7.73 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
BillingBench
-
Ratings
CareLogic EHR
4.5
6 Ratings
59% below category average
HIPAA compliance00 Ratings10.06 Ratings
Role-based permission levels00 Ratings1.04 Ratings
Data backups and redundancy00 Ratings6.04 Ratings
Local mode / networking failsafe00 Ratings1.03 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
BillingBench
-
Ratings
CareLogic EHR
2.6
4 Ratings
97% below category average
Task tracking00 Ratings5.83 Ratings
Specialty-specific workflows00 Ratings1.03 Ratings
Multi-office / multi-physician capabilities00 Ratings1.14 Ratings
User Ratings
BillingBenchCareLogic EHR
Likelihood to Recommend
-
(0 ratings)
10.0
(6 ratings)
Performance
-
(0 ratings)
3.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
BillingBenchCareLogic EHR
Likelihood to Recommend
BillingBench LLC
No answers on this topic
Qualifacts Systems
Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
Verified User
Anonymous
Read full review
Pros
BillingBench LLC
No answers on this topic
Qualifacts Systems
  • Schedule based- the schedule is easy to use.
  • Documentation tied to appointment- no question regarding what to complete when a client comes in.
  • Prescription software integration with PDMP- no need to check state sites.
Verified User
Anonymous
Read full review
Cons
BillingBench LLC
No answers on this topic
Qualifacts Systems
  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
Stephanie Barnhart | TrustRadius Reviewer
Stephanie Barnhart
Clinical Operations Director
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Performance
BillingBench LLC
No answers on this topic
Qualifacts Systems
The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
Verified User
Anonymous
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Support Rating
BillingBench LLC
No answers on this topic
Qualifacts Systems
The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
Verified User
Anonymous
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Alternatives Considered
BillingBench LLC
No answers on this topic
Qualifacts Systems
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
CJ
Cara Jay
Manager
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Return on Investment
BillingBench LLC
No answers on this topic
Qualifacts Systems
  • No more paper records.
  • Prescriptions never get lost.
  • Staff have many complaints about work flow.
  • New hire training has to be ongoing- it's hard to learn.
Verified User
Anonymous
Read full review
ScreenShots

BillingBench Screenshots

Screenshot of BillingBench overview: specialty-level denial benchmarks, payer intelligence, and workflow tools for medical billing and revenue cycle operations.Screenshot of Pricing tiers: Free (all reference tools, no account required), Pro Solo ($49/month), Pro Practice ($149/month flat, up to 5 seats), and Pro Operations ($399/month flat, up to 10 seats).Screenshot of Appeal Letter Builder: generates structured appeal letters from denial code, specialty, payer, and state. Letters cite verified payer policy. Processing runs in the browser.Screenshot of Denial Decoder: select a CARC code and answer context questions to get the governing statute and appeal framework for that specific denial scenario.Screenshot of Modifier Matrix: enter a CPT code and payer to retrieve verified modifier rulings, including whether a modifier is required, optional, or under heightened scrutiny.Screenshot of Workbench denial queue: tracks open denials with deadlines, interest accrual, estimated recoverable amounts, priority scoring, and win rate analytics.

CareLogic EHR Screenshots

Screenshot of Screenshot of Screenshot of Client profile/dashboardScreenshot of Form builderScreenshot of Client list / caseloadScreenshot of Menu management tools