Bird vs. Dexatel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bird
Score 8.5 out of 10
N/A
Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.
$0.01
per message
Dexatel
Score 0.0 out of 10
N/A
Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) designed for secure, scalable, and mission-critical communications. The platform enables businesses to verify users, prevent fraud, send alerts, and deliver omnichannel engagement across global markets. Core Capabilities User Verification & 2FA
$0
Starting Price Usage Based
Pricing
BirdDexatel
Editions & Modules
API Pricing - WhatsApp
$0.01
per message
API Pricing - Voice
$0.01
per minute
API Pricing - SMS
$0.01
per message
API Pricing - Numbers
$1
per month
Pro
$50
per month
Pro Plus
$150
per month
Start Up
Free
Custom Plan
Contact sales team
Viber
$0.00082
Starting Price Usage Based
WhatsApp
$0.0011
Starting Price Usage Based
SMS
$0.014
Starting Price Usage Based
Offerings
Pricing Offerings
BirdDexatel
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDexatel uses a pay-as-you-go pricing model for all messaging channels, including SMS, WhatsApp, Viber, RCS, Telegram, and Voice. There are no sign-up fees or monthly subscriptions. Country-based rates: Message prices vary by the destination country. Volume discounts: The more messages you send, the lower your per-message cost. Fair billing: You only pay for successfully delivered messages. Flexible payments: Pay by credit card, PayPal, or bank transfer without stored payment details. To estimate costs, use Dexatel’s online pricing calculator on Dexatel's website. Select the country (or countries) where you’ll be sending messages and the system will show an approximate price per message based on location and volume. Final costs depend on recipients’ countries and monthly volume with loyalty benefits available for long-term customers.
More Pricing Information
Community Pulse
BirdDexatel
Considered Both Products
Bird
Chose Bird
I use 24sessions predominantly as I have large discount with it and it works for scheduling clients. The user interface is helpful for past meetings.

24sessions is click and go - no account or software is needed for the client.
Chose Bird
Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels.
We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email …
Chose Bird
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through …
Dexatel

No answer on this topic

Best Alternatives
BirdDexatel
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BirdDexatel
Likelihood to Recommend
5.3
(0 ratings)
-
(0 ratings)
User Testimonials
BirdDexatel
Likelihood to Recommend
24sessions is perfect for appointments such as coaching (my use case) where you want them to be able to go into your booking calendar, choose a time and schedule the appointment - or to schedule it from your end. They they get an email on creation and reminder email. I find it not helpful or at least, not at all intuitive, for setting up a host created meeting immediately. You can create it so you can be live at anytime, but host created isn't as any to set up
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No answers on this topic
Pros
  • Users can transfer a client to another user without a particular permission
  • It allows you to control the communication of our agents and their activity.
  • It gives us a feeling of closeness to our clients who, due to their work activity, cannot answer the phone
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No answers on this topic
Cons
  • Recording feature being available again
  • Faster call set for spur of the moment, host initiated calls
  • No ability to call in using a phone for those without internet/low speed access.
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No answers on this topic
Alternatives Considered
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
Read full review
No answers on this topic
Return on Investment
  • Lower cost per message
  • High SMS delivery rate
  • Fast development
Read full review
No answers on this topic
ScreenShots

Dexatel Screenshots

Screenshot of where to track and analyze text message URL clicks with Dexatel to optimize SMS, WhatsApp, and Viber campaignsScreenshot of the interface to manage SMS, WhatsApp, and Viber chats in one unified inbox to streamline customer communication with Dexatel.Screenshot of the step-by-step interface to create customer-centric campaigns. Users can personalize messages, attach media, and manage senders and recipients.Screenshot of the dashboard to monitor campaign performance with real-time analytics and insights. Here, viewers can track spend, delivery rates, and engagement across SMS, WhatsApp, and Viber.