Great value for SMS APIs
August 18, 2021

Great value for SMS APIs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MessageBird

We use MessageBird to send SMS notifications to our users when they interact with our SaaS. We built a service that interacts with MessageBird for SMS and with SendGrid for e-mails, so every time we need to send a notification, we can send it for both channels at the same time.
  • SMS delivery
  • Webhooks for delivery reports
  • SMS pricing
  • SMS authentication is pricey (like other players)
  • Lack dedicated SMS phone numbers for Brazil
  • SMS API
  • Webhook reports
  • Lower cost per message
  • High SMS delivery rate
  • Fast development
Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels.
We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email from Sendgrid and SMS from MessageBird

Do you think MessageBird delivers good value for the price?

Yes

Are you happy with MessageBird's feature set?

Yes

Did MessageBird live up to sales and marketing promises?

Yes

Did implementation of MessageBird go as expected?

Yes

Would you buy MessageBird again?

Yes

If you need to send SMS and don't need fancy APIs (robots and automation), it's great. High delivery rates, simple APIs, good pricing.