TrustRadius

Bird vs. Reach Interactive SMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bird
Score 8.4 out of 10
N/A
Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.
$45
per month 3000 monthly contacts
Reach Interactive SMS
Score 0.0 out of 10
N/A
Reach Interactive is a 2-way SMS marketing provider for businesses. Messages can be sent via desktop, tablet or mobile via either connecting to the Reach SMS API or through an online dashboard. The vendor asserts sending texts is perfect for communicating with key stakeholders and is perfect for promotions, order confirmations, delivery notifications, event reminders, running competitions and more. Pricing starts at 1.6p per text in the UK and there is a double credits offer on your first order,…
$0.02
per text
Pricing
BirdReach Interactive SMS
Editions & Modules
API Pricing - WhatsApp
$0.01
per message
API Pricing - Voice
$0.01
per minute
API Pricing - SMS
$0.01
per message
API Pricing - Numbers
$1
per month
Pro
$50
per month
Pro Plus
$150
per month
Start Up
Free
Custom Plan
Contact sales team
Pricing From
$0.021
per text
Offerings
Pricing Offerings
BirdReach Interactive SMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BirdReach Interactive SMS
Best Alternatives
BirdReach Interactive SMS
Small Businesses
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
Enterprises
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BirdReach Interactive SMS
Likelihood to Recommend
5.3
(3 ratings)
-
(0 ratings)
User Testimonials
BirdReach Interactive SMS
Likelihood to Recommend
Bird (formerly MessageBird)
MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
PR
Pablo Ritchie
Product Manager
Read full review
Reach Interactive
No answers on this topic
Pros
Bird (formerly MessageBird)
  • Call reminders and follow up incl reviews
  • Easy for the client to access the call without needing to download software
  • Customizable branding
Verified User
Anonymous
Read full review
Reach Interactive
No answers on this topic
Cons
Bird (formerly MessageBird)
  • SMS authentication is pricey (like other players)
  • Lack dedicated SMS phone numbers for Brazil
Verified User
Anonymous
Read full review
Reach Interactive
No answers on this topic
Alternatives Considered
Bird (formerly MessageBird)
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
PR
Pablo Ritchie
Product Manager
Read full review
Reach Interactive
No answers on this topic
Return on Investment
Bird (formerly MessageBird)
  • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
  • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
  • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
Verified User
Anonymous
Read full review
Reach Interactive
No answers on this topic
ScreenShots