Bitdefender Managed Detection and Response (MDR) vs. Trustwave Managed Detection and Response

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitdefender Managed Detection and Response (MDR)
Score 8.0 out of 10
N/A
Bitdefender's Managed Detection and Response (MDR) gives customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining Bitdefender security technologies for MDR services combine cybersecurity for endpoints, plus network and security analytics, with the threat-hunting expertise of a SOC fully staffed by security analysts from global intelligence agencies.N/A
Trustwave MDR
Score 8.9 out of 10
N/A
Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service. Trustwave experts identify, investigate, and eliminate cyber threats, mitigating risk to the user's business, leveraging existing security tools and infrastructure to maximize the user's returns on their investments.N/A
Pricing
Bitdefender Managed Detection and Response (MDR)Trustwave Managed Detection and Response
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitdefender Managed Detection and Response (MDR)Trustwave MDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bitdefender Managed Detection and Response (MDR)Trustwave Managed Detection and Response
User Ratings
Bitdefender Managed Detection and Response (MDR)Trustwave Managed Detection and Response
Likelihood to Recommend
8.0
(1 ratings)
9.1
(5 ratings)
User Testimonials
Bitdefender Managed Detection and Response (MDR)Trustwave Managed Detection and Response
Likelihood to Recommend
Bitdefender
Great for small businesses where budget is likely to be more of a constraint. It’s perfect for companies without a big or technical security team. Simple use and minimal requirement to changes defaults is ideal for the majority of busy people who need out of the box protection
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LevelBlue
The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
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Pros
Bitdefender
  • Doesn’t use masses of resources
  • Reliable and regular updating
  • Simple deployment
  • Reliable detection vs competitors
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LevelBlue
  • Manages and monitors traffic to provide security
  • Reports in timely manner on all incidents
  • Web portal access to review reports and suggestions
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Cons
Bitdefender
  • False positive reporting and resolution speed
  • More built in default exclusions for standard items such as virtual machine files
  • better compatibility with 3rd party software without the need for exceptions
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LevelBlue
  • There is no option to include rules type functions, which would be very useful to save configuration time.
  • The support is not as helpful as I would like, nor its documentation.
  • A friendly graphical interface would be very well accepted.
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Alternatives Considered
Bitdefender
Its performance is comparable to quite a few others based on what we’ve seen. The price and simplicity does play a bit part of why it’s idea for a lot of businesses
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LevelBlue
We have not really looked at other products.
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Return on Investment
Bitdefender
  • Quick deployment with Minimal need to ever reinstall
  • Great central management
  • Really competitive pricing
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LevelBlue
  • Protects valuable data and defends against increasingly sophisticated threat actors
  • We have achieved increase in customer trust and distinguished the company from our main rival
  • Freed the company's roughly 10 employees to focus on expanding the business internationally
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ScreenShots