What users are saying about
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Top Rated
127 Ratings
8 Ratings

Bitly

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Top Rated
127 Ratings
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Score 8.6 out of 100
8 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Short.io is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Bitly

87%
56 Ratings
8.9

Short.io

89%
7 Ratings

Likelihood to Renew

10.0

Bitly

100%
2 Ratings

Short.io

N/A
0 Ratings

Usability

9.5

Bitly

95%
6 Ratings

Short.io

N/A
0 Ratings

Availability

9.0

Bitly

90%
2 Ratings

Short.io

N/A
0 Ratings

Performance

9.0

Bitly

90%
2 Ratings

Short.io

N/A
0 Ratings

Support Rating

8.0

Bitly

80%
15 Ratings

Short.io

N/A
0 Ratings

Online Training

7.0

Bitly

70%
1 Rating

Short.io

N/A
0 Ratings

Implementation Rating

8.0

Bitly

80%
2 Ratings

Short.io

N/A
0 Ratings

Product Scalability

9.0

Bitly

90%
1 Rating

Short.io

N/A
0 Ratings

Likelihood to Recommend

Bitly

Generally I would recommend. If you are doing a tiny amount of volume (price sensitive and/or your team needs hands on support) you may be better served elsewhere, but I don't think you're going to get the easy of use and feature set that you would with Bitly. We have found that our user base is also used to seeing Bitly-shortened links in their daily browsing, so are less reticent to click a URL that isn't on our domain
Anonymous | TrustRadius Reviewer

Short.io

Short.cm is best suited where you need to type something with a character limit and you can't afford to add long links. Instead, you can shorten the link using Short.cm and paste it into the messaging app. Example: Twitter has a character limit for tweets. Short.cm is less appropriate for apps like Gmail, Slack, etc that have an inbuilt hyperlinking mechanism making Short.cm's usage is very minimal. (My personal experience).
Anonymous | TrustRadius Reviewer

Pros

Bitly

  • Shorten and link branding: Bitly helps to turn long URLs into short ones that can also be customized to suit any business name.
  • Tracking and analytics: A great thing to be able to see the social media channels that visitors are clicking from and where they are in the world.
  • Integrations: Bitly integrates well with third-party tools to help improve workflow and tech tools.
  • Free plan: There are some great features on the paid plan but for those not yet ready to invest Bitly provides a great free option.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Short.io

  • It has given the opportunity to use social media integrations to share short URLs automatically
  • Mobile API and QR code and country targeting facilities helps me to attract prospective participants for our training and workshop
  • It has helped me a lot to find detailed information about the traffic so that I can use the information for further issues. It especially helps for inviting people for seminars and workshops.
  • Excellent customer support facilities helps me to solve any problem that may arise
Md. Masudul Hassan | TrustRadius Reviewer

Cons

Bitly

  • One thing I've noticed is that if you're shortening a link that you didn't create - for example shortening the link to a news article that you then want to share on Twitter - the analytics will continue to pull data from the original URL as a whole, and not just your unique Bitlink. It would be nice to be able to pull out the traffic that just my efforts are pulling to the site, and not every single source of traffic that site is getting.
Corinne Aherne | TrustRadius Reviewer

Short.io

  • I would like to be able to hover over the short URL to show the original URL when the original is too big.
Aditya Reddy Bhavanam | TrustRadius Reviewer

Pricing Details

Bitly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Bitly Editions & Modules

Edition
FreeFree
Basic$352
CustomizedContact sales team
  1. none
  2. per month
  3. none
Additional Pricing Details

Short.io

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Short.io Editions & Modules

Additional Pricing Details

Likelihood to Renew

Bitly

Bitly 10.0
Based on 2 answers
We've had great success with Bitly and will continue using it.
Anonymous | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

Usability

Bitly

Bitly 9.5
Based on 6 answers
Using Bitly to create shareable, trackable short links for social media couldn't be easier. Bitly is super easy to manage and offers easy monitoring of short links. Even with the few shortcomings or cumbersome features, Bitly is ranked number 1 for shortening links for our organization because of how simple it is to use.
Stefanie Cash | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

Reliability and Availability

Bitly

Bitly 9.0
Based on 2 answers
I've witnessed very little availability issues with Bitly. This includes very rare occurrences of application errors and unplanned outages, of which I very much appreciate. When there are application errors or outages, Bitly does a great job of handling the issues in a timely manner and I am rarely out of the site for long at all. This is great, considering I was using Bitly for nearly every link that was posted to our social media accounts.
Holland Pintarch | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

Performance

Bitly

Bitly 9.0
Based on 2 answers
I have used Bitly's service on a variety of computers, systems, and browsers. With this being said, I have not noticed much of a change at all between the browsers and computers, and Bitly's performance is top notch. Reports are also completed in a reasonable time frame, and I have had very little problem with lag time on loading different pages on the site. Pages tend to load quite quickly.
Holland Pintarch | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

Support Rating

Bitly

Bitly 8.0
Based on 15 answers
For us, Bitly is a Godsend an an almost perfect solution. I have no complaints and would recommend them to almost anyone. I guess I would hold back from a 10/10 because short URLs can sometimes look spammy. For us, and what we need it for, it's just about perfect!
Anonymous | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

In-Person Training

Bitly

I did not receive any in-person training, as I felt that I didn't need this type of training in order to understand and learn Bitly. It was quite easy for me to explore Bitly and learn the features myself without needing a person to give me a demo or tutorial. Kudos to making a platform that is very straightforward.
Holland Pintarch | TrustRadius Reviewer

Short.io

No answers on this topic

Online Training

Bitly

Bitly 7.0
Based on 1 answer
I haven't experienced direct online training - However, several times while learning Bitly by myself I went to the main Bitly page to answer a few questions I had. This includes determining exactly what features I was receiving and then I would explore the website and find these features. Also, I went to the Enterprise tab when both deciding to purchase that upgrade, as well as after I purchased this upgrade. It was very helpful in learning exactly what came with that package and after the upgrade, I was able to look there and learn some of the aspects of the upgrade that I was missing
Holland Pintarch | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

Implementation Rating

Bitly

Bitly 8.0
Based on 2 answers
Very excited to use bitly for link tracing - I was very excited to begin using Bitly for this company, and I've had very favorable impressions of using Bitly in the past for a variety of different jobs. Knowing the amount clicks on each link is important for our overall strategy.
Holland Pintarch | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

Alternatives Considered

Bitly

We use Pretty Links for custom URLs from our Word Press website. When that is not possible because the URL doesn't originate from the website, we use Bitly. It definitely has a purpose in our day-to-day operations. We also appreciate the information you receive like total clicks, top referrer and top location.
GAIL PABST | TrustRadius Reviewer

Short.io

It's the cheapest and most user-friendly of the bunch. I also appreciate the Chrome extension which makes shortening a page super quick.
Anonymous | TrustRadius Reviewer

Scalability

Bitly

Bitly 9.0
Based on 1 answer
Bitly's scalability is great. When I began using it, I only used it once in a while to promote blog articles from our WordPress site on Twitter. This was due to Twitter's character limit and URL shortening was necessary. However, once I became more familiar with it and started seeing the benefits of many of Bitly's features, I began using it for nearly every link I posted across all of our social media accounts. This increased the workload I filtered through Bitly, and we also upgraded from free to a paid account. This growth was handled very well by Bitly and I was very pleased with its ability to scale so easily.
Holland Pintarch | TrustRadius Reviewer

Short.io

No score
No answers yet
No answers on this topic

Return on Investment

Bitly

  • We have seen an increase in event surveys since user Bitly in addition to the QR code
  • There are less technical issues when users are trying to use the Bitly URL
  • Can't beat free and when we have the budget would upgrade as the costs for benefits is worth it
Shannon Miller | TrustRadius Reviewer

Short.io

  • Increased click conversion (for links in sms) by 6%.
  • Helps us stay within character limits for sms and avoid filtering by carrier.
  • Increased website traffic (from new users responding to mail solicitations) by around 10%.
Anonymous | TrustRadius Reviewer

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