Bitwarden vs. ManageEngine ADSelfService Plus

Bitwarden supports various forms of two-factor authentication, including time-based one-time passwords (TOTP), Duo, YubiKey, and other hardware-based tokens. This integration enhances the security of the Bitwarden account and allows to store and manage their 2FA credentials for other applications within Bitwarden itself.

Incentivized

ADSSP works very well if you have an AD environment and want to give users a mechanism to do initial password setup and subsequent password resets. It especially shines when you have different requirements for different audiences. For example, students can use personal email or SMS as verification to set up their password, but employees need strong MFA sources to do the same thing.

• Bitwarden secures company passwords within the organization vault.
• Bitwarden makes entering credentials to different websites a breeze.
• Bitwarden allows us to shares passwords securely within our organization.

Incentivized

• Remote password changes when not connected to a VPN or at a remote office
• MFA for certain user groups allows standard users to work normally without additional effort
• Excellent reporting
• MFA for certain services such as terminal access greatly enhances security to these servers.

Incentivized

• Sometimes it will not fill in my password and I have to do it manually.
• It does not work as well at filling in passwords on the mobile app.

Incentivized

• Assist with post-implementation reviews to ensure we configured everything correctly
• Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
• It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.

Incentivized

Bitwarden is easy to use and has a very straightforward simple interface. Having coverage across multiple platforms is the key to its value to me. Additionally, Bitwarden is consistently rated by third party (PC Magazine, Wired, Tom's Guide, etc.) as one of the best password managers available.

Incentivized

I give the URL to the portal to an employee and most everyone is able to use it without any issues or questions. That says a lot for itself

Incentivized

Bitwarden hasn't been hacked and is easy to implement. None of the others can say the same in both aspects.

Incentivized

Entra ID is complicated to set up and costs a lot more. We are not a Microsoft-centric shop, so finding something that worked well across platforms was a primary consideration. Entra is also changing all of the time; is that still its name? ManageEngine SelfServicePlus has proven very easy for all of our users, and we haven't had any changes that caused end-user frustration.

Incentivized

• Saves me time by storing all of my login information. I'm no longer digging through my notes app or having to reset passwords that I've forgotten.
• Stores vendor names, addresses, and W-9's. I don't have to text or email vendor's asking for this info every time I work with them.
• Protects my data by identifying weak or unused passwords. Bitwarden helped me identify multiple weak and reused passwords and I quickly updated them using their built-in password generator.

• Significantly reduced number of support calls for forgotten password, so less support services people required
• The ability to remotely change AD and M365 passwords saved a lot of time and costs of people travelling to offices to change passwords and we were able to reduce the password expiry time to be in line with best practice.

Incentivized