Welcoming and Reassuring
August 08, 2022

Welcoming and Reassuring

Jon Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bitwarden

I use Bitwarden to keep my passwords safe, in conjunction with other software and hardware tools/keys to authenticate and verify my identity. This lets me keep both my own information safe but also that of my clients, which is my utmost priority. I also recommend, deploy, and support Bitwarden in client installations and use cases.

Pros

  • Pricing
  • Transparency
  • UX

Cons

  • Some improvement in UX button placement
  • Application handling
  • Renewal Process notification
  • Pricing
  • Convenience
  • Reliability
  • Improvement of client uptake of secure services
  • Increased comfort of security
  • Some small growing pains/early adoption issues that created delays in work
Other solutions felt more clunky or were significantly higher priced. Bitwarden seems to straddle the consumer/prosumer/SMB fence more than adequately by designing their user experience to feel welcoming but also trustworthy and reliable. The other tools seem to assume that users are ok with struggling in their onboarding process.

Do you think Bitwarden delivers good value for the price?

Yes

Are you happy with Bitwarden's feature set?

Yes

Did Bitwarden live up to sales and marketing promises?

Yes

Did implementation of Bitwarden go as expected?

Yes

Would you buy Bitwarden again?

Yes

Bitwarden is equally suited to both consumer-level security solutions as well as small business implementation - The user interfaces and experience are suitable for both types of implementation and deployment. Since I have no exposure to larger corporate environments, I cannot accurately confirm nor deny its usefulness in this tier or level of scope/application.

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