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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackLine

    Score8.9 out of 10
    N/ABlackLine's cloud-based financial operations management platform unifyies data and processes, automating repetitive tasks and enhancing accountability. BlackLine solutions for financial close, accounts receivable, and intercompany accounting support large enterprises and midsize companies.N/A

    Quadient Accounts Receivable

    Score8.7 out of 10
    N/AQuadient Accounts Receivable, formerly YayPay but acquired by Quadient in 2020, is presented as a complete accounts receivable management platform that gives user's teams more time, more insight, and more control.N/A
    Pricing
    BlackLineQuadient Accounts Receivable
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BlackLineQuadient Accounts Receivable
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BlackLineQuadient Accounts Receivable
    Considered Both Products
    BlackLine
    No answer on this topic
    Quadient
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    359 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    307 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    359 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    226 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    221 Answers
    No answers on this topic
    Features
    BlackLineQuadient Accounts Receivable
    Consolidation and Close
    Comparison of Consolidation and Close features of BlackLine and Quadient Accounts Receivable
    Feature
    BlackLine
    8.2
    172 Ratings
    5% above category average
    Quadient Accounts Receivable
    -
    Ratings
    Financial data consolidation7.984 Ratings00 Ratings
    Journal entries and reports8.4113 Ratings00 Ratings
    Multi-currency management7.790 Ratings00 Ratings
    Detailed Audit Trails8.4148 Ratings00 Ratings
    Customizable Workflows8.6108 Ratings00 Ratings
    Accounts Receivable
    Comparison of Accounts Receivable features of BlackLine and Quadient Accounts Receivable
    Feature
    BlackLine
    -
    Ratings
    Quadient Accounts Receivable
    7.5
    2 Ratings
    10% below category average
    Invoice Control00 Ratings9.02 Ratings
    Payment Tracking00 Ratings7.92 Ratings
    Credit Management00 Ratings5.12 Ratings
    Aging Reports00 Ratings9.01 Ratings
    Customer Statements00 Ratings8.12 Ratings
    Automatic Reminders00 Ratings8.01 Ratings
    Payment Reconciliation00 Ratings7.42 Ratings
    Dispute Resolution00 Ratings5.01 Ratings
    Financial Reports00 Ratings8.01 Ratings
    Integration with Accounting Systems:00 Ratings7.52 Ratings
    Best Alternatives
    BlackLineQuadient Accounts Receivable
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    FloQast
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    FloQast
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlackLineQuadient Accounts Receivable
    Likelihood to Recommend
    9.0
    (370 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    8.5
    (27 ratings)
    8.0
    (2 ratings)
    Usability
    7.1
    (56 ratings)
    8.1
    (3 ratings)
    Availability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Performance
    6.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (238 ratings)
    -
    (0 ratings)
    In-Person Training
    8.5
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.7
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (11 ratings)
    -
    (0 ratings)
    Configurability
    7.6
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.8
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Professional Services
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackLineQuadient Accounts Receivable
    Likelihood to Recommend
    BlackLine
    BlackLine is great for centralization and standardization of Recs, great for reporting and ease of controls documentation. It is not a full fledged automated GRC platform but what it does do with Recs and GL recs is exemplary. The use of the automated Data Loads for both GL and Subledgers is fantastic.
    Incentivized
    Read full review
    Quadient
    Great for automating dunning letters and standard customer communications. Great for dashboards for the collections teams. Easy to manage reporting that syncs with our in-house ERP, NetSuite. Senior management can review the dashboard to monitor overall performance. Can be hard to maintain a separate login for another ERP system.
    Incentivized
    Read full review
    Pros
    BlackLine
    • Segregation of duties - allows for a formal way to ensure that there is a separate preparer/approver for a given task or reconciliation.
    • Provides visibility - having account reconciliation data in one place has automated processes that were once very manual, and involved multiple team members aggregating data.
    • Streamlines communication and status of close - having all tasks in one place, in the same format gives us the visibility needed to manage our close process, and know the status of items that are still pending and open for action. This was previously a game of telephone between staff, managers, and leaders, and now has been automated via tasks.
    • Automation/Optimization - BlackLine provides a lot of opportunity to automate certain reconciliations based on thresholds, rules, and templates. This allows the team to use that time for researching actual issues, and keeping our balance sheet reconciliations clean.
    Read full review
    Quadient
    • Self serve and easy access to customer documents
    • provides a full audit of all collection notes for any invoice in a single repository of data
    • Allows your collection team to become more proactive on issues than reactive - the automated services Quadient offers remove a lot of the manual human tasks
    Read full review
    Cons
    BlackLine
    • The Reporting Module does not provide any FRA reports. Variance reporting is Limited.
    • FRA, To trace from GL balances imported to the Variance module can be difficult, as you need to map the GL balances to the level in the Var Module. This is a manual offline process. Would be good to have reporting that provides the link.
    • Matching Module - Intransit, when scheduling, you cannot pull all the unmatched transactions; only the current period.
    • Match Sets: if you have a chance to a live match set (e.g., filter at DS), you can't update the Match Set; you have to rebuild. It would be good to be able to amend and not rebuild.
    Incentivized
    Read full review
    Quadient
    • Being able to tell clients which invoices were applied to for payment application
    • More analytical tools
    Incentivized
    Read full review
    Likelihood to Renew
    BlackLine
    BlackLine has made our finance team more effective and accurate. Our current ERP system is unable to do any sort of financial activities currently being done with our BlackLine licenses. Prior to BlackLine everything was done manually through Excel and stored in binders. There was no option for a paperless process. We are now 100% paperless in our close process, freeing up time, space and saving money on office supplies.
    Read full review
    Quadient
    Yay Pay has saved a lot of time. Integrates the billing and invoicing departments and is helpful to the revenue team to track customers and timing of payments. The AR and billing teams can share information with others and allows sharing of information that previously was hard to manage. Yay Pay integrates very well with Net Suite
    Incentivized
    Read full review
    Usability
    BlackLine
    BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.
    Incentivized
    Read full review
    Quadient
    I love the usability, the way the information is divided is very well though out and it flows nicely. The only thing I would point out is that sometimes the search engine show no results and when I know that cannot be correct, I refresh the page and the information shows up. It would be nice if if the connection is not good or the website is not sure if the information is correct, it would tell me, not say it is not there
    Incentivized
    Read full review
    Reliability and Availability
    BlackLine
    We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
    Incentivized
    Read full review
    Quadient
    No answers on this topic
    Performance
    BlackLine
    On month ends we get complaints about delay in journal postage
    Incentivized
    Read full review
    Quadient
    No answers on this topic
    Support Rating
    BlackLine
    Our issues have been few and far between, and have usually been very niche, requiring an extensive review process on both our end and BlackLine's. BlackLine worked with us every step of the way to get them resolved, but because of their nature, they can take longer than a day/week to resolve.
    Read full review
    Quadient
    No answers on this topic
    In-Person Training
    BlackLine
    It’s impactful to be F2F
    Incentivized
    Read full review
    Quadient
    No answers on this topic
    Online Training
    BlackLine
    Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
    Incentivized
    Read full review
    Quadient
    No answers on this topic
    Implementation Rating
    BlackLine
    You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
    Read full review
    Quadient
    No answers on this topic
    Alternatives Considered
    BlackLine
    I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.
    Incentivized
    Read full review
    Quadient
    Very similar to Tesorio - more cost effective but less savvy in forecasting piece. Quadient customer service is A+. Much more functional workflow capability than NetSuite
    Read full review
    Contract Terms and Pricing Model
    BlackLine
    Depends on the module
    Incentivized
    Read full review
    Quadient
    No answers on this topic
    Scalability
    BlackLine
    After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
    Incentivized
    Read full review
    Quadient
    No answers on this topic
    Return on Investment
    BlackLine
    • Implementing bank reconciliation matching has taken more time than expected, creating an additional workload for team members.
    • Increased visibility into the team's progress on close tasks and reconciliations, allowing for greater accountability.
    • This allows our team to have a one-stop shop for all things close-related, saving us time with fewer status calls, trackers to update, etc.
    Incentivized
    Read full review
    Quadient
    • Decrease in our DSO which was relatively high before
    • Ease of use by our customers to gather statements or invoices
    • Ease of use platform for all employees
    Incentivized
    Read full review
    ScreenShots

    BlackLine Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    Quadient Accounts Receivable Screenshots

    Screenshot of a dashboard showing where cash can be allocated back to the ERP automatically - whether remittance data is included or not - allowing for increased accuracy, higher productivity, and reduced risk of manual errors.Screenshot of an example customizable resolution and escalation workflow.Screenshot of an example custom report. These combine AR data with machine learning to predict cash flow, build credit score cards and assess payor behavior. Advanced reporting and machine learning capabilities can enable B2B finance teams to make better business decisions.Screenshot of the advanced credit module used to mitigate credit risk while driving more reliable sales for B2B finance teams.Screenshot of an example configurable, and automated, collection workflow.Screenshot of the multi-channel and multi-format invoice delivery feature that enables users contact customers, in their preferred format, for a better payment experience.