Item: BlackLine
Rating: 10
Author: Matt Gustus, CPA

Overall Satisfaction with BlackLine

Use Cases and Deployment Scope

BlackLine is used internationally by all of our finance teams. This helps us track and document our review of journal entries and account reconciliations. We have now expanded our BlackLine use to manage SOX Compliance - we are able to set reminders on key controls, maintain support and provide auditor access to reduce our time spent pulling support at year end.

Pros and Cons

Pros

Ease of Use
Responsiveness to changing accounting landscape
Helpful support function

Cons

Full implementation can be cumbersome and involves IT

Most Important Features

Reliability - all features have been designed with accountants in mind

Return on Investment

Less time spent on the monthly close.
Less errors in manually maintained spreadsheets

Key Insights

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

Likelihood to Recommend

It is helpful in documenting everything we need it to for SOX compliance. It reduces the time spent answering auditor questions as we direct them to BlackLine for the majority of schedules and support.

BlackLine Feature Ratings

BlackLine Training

Training Types Used

Online training

In-Person Training

Online Training

Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.

BlackLine Support

Support Rating

The team has always responded to my questions in less than 24 hours with an appropriate answer.

Using BlackLine

Usability

Easy to use, and any time a new team member is hired it takes only one training session for them to become masters in the software.

Comments

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Easy to use, huge time saver