Blackthorn Payments vs. Payoneer

As a university, reconciliation and transparency are important. All transactions in Blackthorn Payments are uniquely stored in Salesforce and allow full transparency for reconciliations in debits and credits via reports. However, refunding attendees is quite tedious especially when you have to go through multiple objects on each record to reach the transaction page: Attendee > Sales Document > Transactions.

Incentivized

Although the withdrawal is limited to the ACH US accounts, as they aren't real bank accounts, it's a convenient way to get paid fast from Stripe, although if there is a small fee or a chargeback as these are way in payments only, it becomes a nightmare to fix those problems. It does allow the bank accounts to be accepted with Stripe. For any kind of ACH payment to vendors, the service is way too limited, I wasn't able to pay anyone, unless I use the card to do it, as any regular card. In my experience, I think Import export, international trade transactions or high ticket items are impossible due to the small upper limits, for instance I can't use it to pay a vendor for a regular inventory of the latest iPhones(more than a million dollars for just a few items), nor to get paid by an overseas buyer(for instance my clients in Dubai), that buy these items on a daily basis, for these operations is just not suited.

Incentivized

• Fast refunds
• 100% uptime
• Quick setup

Incentivized

• It is very well accepted world wide and also accepts more than 150 currencies.
• A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
• I can keep track of all the transactions, payments, balance, etc using Payoneer.
• It is because of Payoneer we can grow our business globally.

Incentivized

• No capability to mass refund

Incentivized

• The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
• Receiving of payments takes a very long time and it's not instant.
• The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.

Incentivized

Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.

Incentivized

The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active

Payoneer has outperformed them all, with speedier payments, a larger network, and international business accounts. We first tried a few different payment service providers before settling on this one, like PayPal, Payeer, and Skrill. But after all these years, Payoneer continues to provide us with the best services, features, and safety overall.

Incentivized

• Increased efficiency in revenue reconciliation

Incentivized

• I can receive the money from anywhere around the world, and in any currency.
• It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
• Sometimes customer support lacks the ability to satisfy the customer requirements.
• Required to make two different accounts for receiving and sending money.

Incentivized