Blueface vs. CallHippo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blueface
Score 8.8 out of 10
N/A
Blueface, a Comcast Business Company, is a Unified Communications as a Service Provider (UCaaS) offering a cloud business phone and SIP trunking for small to enterprise size business customers.N/A
CallHippo
Score 8.1 out of 10
N/A
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A
Pricing
BluefaceCallHippo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BluefaceCallHippo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$5 Per Number
Additional Details
More Pricing Information
Community Pulse
BluefaceCallHippo
Features
BluefaceCallHippo
Call Management
Comparison of Call Management features of Product A and Product B
Blueface
-
Ratings
CallHippo
6.8
5 Ratings
21% below category average
Answering rules00 Ratings7.15 Ratings
Call recording00 Ratings6.15 Ratings
Call park00 Ratings7.35 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Blueface
-
Ratings
CallHippo
5.4
5 Ratings
39% below category average
Mobile app for Android00 Ratings5.45 Ratings
Best Alternatives
BluefaceCallHippo
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BluefaceCallHippo
Likelihood to Recommend
9.0
(1 ratings)
5.6
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(2 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
BluefaceCallHippo
Likelihood to Recommend
Blueface Ltd
For
the sake of compliance and training, you can record your conversations and
store your customer communications.



You
could have full control over all websites connected to your business phone
account.

Thanks
to the program's corporate directory feature, you can access a contact database
with click-to-call capabilities available online
Read full review
CallHippo
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
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Pros
Blueface Ltd
  • You can control your calls, wait, hang up, transfer, intercept, and park for a better client experience without being bothered.
  • You can control and keep an eye on calls from your preferred users and groups by personalizing your display.
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CallHippo
  • No positive sides at all.
Read full review
Cons
Blueface Ltd
  • I would like the Blueface subscription price to be more affordable.
Read full review
CallHippo
  • Waiting for iOS mobile app
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Likelihood to Renew
Blueface Ltd
No answers on this topic
CallHippo
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
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Support Rating
Blueface Ltd
No answers on this topic
CallHippo
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
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Alternatives Considered
Blueface Ltd
Calls
may be encrypted using Blueface's TLS/SRTP encryption, raising the level of
security.



You
may track your call activity, obtain a report on your calls, and use analytics
to guide business choices.
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CallHippo
All of them. This seemed to be the best until they got us down.
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Return on Investment
Blueface Ltd
  • You might save money and have more effective business communications.
  • Track your calling patterns and make business decisions based on statistics.
  • Through the device history, you can monitor any changes or issues.
  • You can remotely check the availability of your employees using Blueface BLF.
Read full review
CallHippo
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
Read full review
ScreenShots