Has the ability to synchronize our calls.
September 30, 2022

Has the ability to synchronize our calls.

Leong Jun KaiView | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blueface

Our mobile virtual receptionist can be fully customizable.

Communications and collaboration are more optimal through
screen sharing, instant messaging and audio and video conferencing, we can
interact with co-workers from anywhere.



Business Landline phones can be added to a desk instantly,
with no additional hardware required, and are ideal for setting up an office or
other location without wiring.

Our Windows or Mac computer can receive calls directly.

Pros

  • You can control your calls, wait, hang up, transfer, intercept, and park for a better client experience without being bothered.
  • You can control and keep an eye on calls from your preferred users and groups by personalizing your display.

Cons

  • I would like the Blueface subscription price to be more affordable.
  • You may apply your automated office opening hours to your phone system's call routing/strategy and route calls based on the time of day.
  • It is possible to find work groups, assign phone users and communicate with everyone within a range of a number.
  • You might save money and have more effective business communications.
  • Track your calling patterns and make business decisions based on statistics.
  • Through the device history, you can monitor any changes or issues.
  • You can remotely check the availability of your employees using Blueface BLF.
Calls
may be encrypted using Blueface's TLS/SRTP encryption, raising the level of
security.



You
may track your call activity, obtain a report on your calls, and use analytics
to guide business choices.

Do you think Blueface delivers good value for the price?

Yes

Are you happy with Blueface's feature set?

Yes

Did Blueface live up to sales and marketing promises?

Yes

Did implementation of Blueface go as expected?

Yes

Would you buy Blueface again?

Yes

For
the sake of compliance and training, you can record your conversations and
store your customer communications.



You
could have full control over all websites connected to your business phone
account.

Thanks
to the program's corporate directory feature, you can access a contact database
with click-to-call capabilities available online.

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