Blueface vs. Universal Connectivity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blueface
Score 8.8 out of 10
N/A
Blueface, a Comcast Business Company, is a Unified Communications as a Service Provider (UCaaS) offering a cloud business phone and SIP trunking for small to enterprise size business customers.N/A
Universal Connectivity
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Universal Connectivity helps clients simplify communications systems for more than two decades. The vendor states they believe flexible, scalable cloud-based telecommunications enable businesses to better connect with the clients they serve. Their products, customized solutions and customer service aim to deliver clear and fast network connections.N/A
Pricing
BluefaceUniversal Connectivity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BluefaceUniversal Connectivity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BluefaceUniversal Connectivity
Best Alternatives
BluefaceUniversal Connectivity
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BluefaceUniversal Connectivity
Likelihood to Recommend
9.0
(1 ratings)
9.1
(2 ratings)
User Testimonials
BluefaceUniversal Connectivity
Likelihood to Recommend
Blueface Ltd
For
the sake of compliance and training, you can record your conversations and
store your customer communications.



You
could have full control over all websites connected to your business phone
account.

Thanks
to the program's corporate directory feature, you can access a contact database
with click-to-call capabilities available online
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Universal Connectivity
Universal Connectivity didn't mind that we are a small company--they helped us get where we needed to be with our communication system, and I appreciate that.
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Pros
Blueface Ltd
  • You can control your calls, wait, hang up, transfer, intercept, and park for a better client experience without being bothered.
  • You can control and keep an eye on calls from your preferred users and groups by personalizing your display.
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Universal Connectivity
  • Communications with the Universal Connectivity team are well communicated and presented in a non-technical way, making it so much easier to understand.
  • The solutions offered are comprehensive and complete.
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Cons
Blueface Ltd
  • I would like the Blueface subscription price to be more affordable.
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Universal Connectivity
  • I wish I could use them at home!
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Alternatives Considered
Blueface Ltd
Calls
may be encrypted using Blueface's TLS/SRTP encryption, raising the level of
security.



You
may track your call activity, obtain a report on your calls, and use analytics
to guide business choices.
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Universal Connectivity
No answers on this topic
Return on Investment
Blueface Ltd
  • You might save money and have more effective business communications.
  • Track your calling patterns and make business decisions based on statistics.
  • Through the device history, you can monitor any changes or issues.
  • You can remotely check the availability of your employees using Blueface BLF.
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Universal Connectivity
  • The ROI has allowed us to stay in business during this COVID crisis. We are all working remotely and communications with each of our team members and our clients is mission critical. The Universal Connectivity team had maximum positive impact on our ROI.
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