BMC Helix Configuration Management Database (CMDB) vs. Freshservice
BMC Helix Configuration Management Database (CMDB) vs. Freshservice
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix CMDB | N/A | The BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database. | N/A | |
Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User |
BMC Helix Configuration Management Database (CMDB) | Freshservice | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BMC Helix Configuration Management Database (CMDB) | Freshservice | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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BMC Helix Configuration Management Database (CMDB) | Freshservice | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Freshservice Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Freshservice Score 8.8 out of 10 | ManageEngine ServiceDesk Plus Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Configuration Management Database (CMDB) | Freshservice | |
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Likelihood to Recommend | 10.0 (7 ratings) | 9.0 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | 8.0 (1 ratings) | 9.1 (6 ratings) |
Support Rating | - (0 ratings) | 8.4 (82 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Ease of integration | - (0 ratings) | 7.3 (1 ratings) |
BMC Helix Configuration Management Database (CMDB) | Freshservice | |
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Likelihood to Recommend | ![]() BMC Software Inc.
| ![]() Freshworks Inc
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Pros | ![]() BMC Software Inc.
| ![]() Freshworks Inc
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Cons | ![]() BMC Software Inc.
| ![]() Freshworks Inc
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Likelihood to Renew | ![]() BMC Software Inc. No answers on this topic | ![]() Freshworks Inc
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Usability | ![]() BMC Software Inc.
| ![]() Freshworks Inc
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Support Rating | ![]() BMC Software Inc. No answers on this topic | ![]() Freshworks Inc
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Implementation Rating | ![]() BMC Software Inc. No answers on this topic | ![]() Freshworks Inc
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Alternatives Considered | ![]() BMC Software Inc.
| ![]() Freshworks Inc
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Return on Investment | ![]() BMC Software Inc.
| ![]() Freshworks Inc
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ScreenShots | Freshservice Screenshots |