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BMC Helix Configuration Management Database (CMDB) vs. i-doit

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BMC Helix CMDB

    Score10 out of 10
    N/AThe BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.N/A

    i-doit

    Score9 out of 10
    N/Ai-doit is an open source IT documentation and configuration management database (CMDB).N/A
    Pricing
    BMC Helix CMDBi-doit
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BMC Helix CMDBi-doit
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    BMC Helix CMDBi-doit
    Likelihood to Recommend
    10.0
    (5 ratings)
    9.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BMC Helix CMDBi-doit
    Likelihood to Recommend
    BMC Helix
    Lets you run more effective CABs with accurate configuration and dependency data. Understand the impact of change on other assets applications and services. Detecting potential underlying issues [when multiple] changes are made. Provides very adaptable and highly reliable data quality and integrity engines configured through rules [to] ensure normalization, data source prioritization, and deduplication.
    Incentivized
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    Open Source
    Network documentation at its best. It helps in technical documentation. Very efficient in documenting all the assets in your network and importing data from CSV files. Gives you a detailed graphical overview of the entire IT Infrastructure. Helps to manage all components including the desktop, printer, and mobile. Handles everything including the hardware, software, and networks.
    Incentivized
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    Pros
    BMC Helix
    • ITIL helps to meet customer expectations.
    • Beat competitors offerings
    • Allign with legal and regulatory requirements.
    Incentivized
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    Open Source
    • Asset management
    • Intuitive
    • Reliable
    Incentivized
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    Cons
    BMC Helix
    • Speed and flexiability
    Read full review
    Open Source
    • No disdain In any manner.
    • Has a beautiful UI.
    • Has basic editing functions that enables IT companies to have efficient Infrastructure Management.
    Incentivized
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    Usability
    BMC Helix
    Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.
    Incentivized
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    Open Source
    No answers on this topic
    Alternatives Considered
    BMC Helix
    The number of workflows, escalations, processes built in the out of the box Remedy is outstanding. Trying to mimic/customize an open source, or even Remedyforce would cost more than implementing a vanilla Remedy. We reviewed ServiceNow but we felt that in terms of an end-to-end implementation tool, Remedy is still first in class.
    Incentivized
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    Open Source
    i-doit is way more robust than Lansweeper, and has a cleaner interface.
    Incentivized
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    Return on Investment
    BMC Helix
    • Highly adaptable.
    • Provides relevant insights for your business.
    • Offers quality and reliable data.
    Incentivized
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    Open Source
    • Lets you run a relationship-based CMDB model for service modeling and visualization.
    • It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation.
    • Gives quick solutions on how to troubleshoot networks.
    Incentivized
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    ScreenShots