BMC Helix Configuration Management Database (CMDB) vs. i-doit

Lets you run more effective CABs with accurate configuration and dependency data. Understand the impact of change on other assets applications and services. Detecting potential underlying issues [when multiple] changes are made. Provides very adaptable and highly reliable data quality and integrity engines configured through rules [to] ensure normalization, data source prioritization, and deduplication.

Incentivized

Network documentation at its best. It helps in technical documentation. Very efficient in documenting all the assets in your network and importing data from CSV files. Gives you a detailed graphical overview of the entire IT Infrastructure. Helps to manage all components including the desktop, printer, and mobile. Handles everything including the hardware, software, and networks.

Incentivized

• ITIL helps to meet customer expectations.
• Beat competitors offerings
• Allign with legal and regulatory requirements.

Incentivized

• Asset management
• Intuitive
• Reliable

Incentivized

• Speed and flexiability

• No disdain In any manner.
• Has a beautiful UI.
• Has basic editing functions that enables IT companies to have efficient Infrastructure Management.

Incentivized

Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.

Incentivized

The number of workflows, escalations, processes built in the out of the box Remedy is outstanding. Trying to mimic/customize an open source, or even Remedyforce would cost more than implementing a vanilla Remedy. We reviewed ServiceNow but we felt that in terms of an end-to-end implementation tool, Remedy is still first in class.

Incentivized

i-doit is way more robust than Lansweeper, and has a cleaner interface.

Incentivized

• Highly adaptable.
• Provides relevant insights for your business.
• Offers quality and reliable data.

Incentivized

• Lets you run a relationship-based CMDB model for service modeling and visualization.
• It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation.
• Gives quick solutions on how to troubleshoot networks.

Incentivized