Boardingware, headquartered in Auckland, offers their student management system for boarding schools, built around managing the needs particular to boarding schools, such as student care and student tracking.
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Veracross
Score 8.3 out of 10
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Veracross is a student information system and has several modules, including Admission, Academics, Development, etc. all sharing a single database.
This is hands down the best application on the market in terms of making sure parents and staff understand where students are at any given time during the day. It also has done a great job of expanding into buy-in areas for students such as having event sign-ups inside the application. Having parent accounts also does a great job of keeping lines of communication open between the parents, school, and students.
Veracross is software that can be highly recommended to anyone in the education industry. Veracross offers a breadth of services varying from administration to student-parent communication. The unique abilities that Veracross offers such as email reminders, attendance management, billing, and payment processing, and attendance tracking have made my job as an administrative support manager so much easier and more productive here at Teachables.
In the development module, it is often hard to pull reports because there are so many ways to do it. I work around that by saving reports I often pull so I don’t have to constantly rebuild reports.
The communications module, Composer, needs a major upgrade. It is not very user-friendly and there are not ways to edit or design modern and good-looking emails and newsletters. Not a lot of formatting options.
We will continue to use Veracross for the simple fact that we have one database across all of the departments in our school. Veracross continues to listen to customer feedback and improve and enhance the system.
I gave this rating because Boardingware support is unbelievable. They are quick to reply and have a chat feature that they not only are there for most of the day but you can leave a note if they are not available and they get back to you very quickly. I thoroughly enjoyed any conversations I had with support from Boardingware.
LOVE the Technical Response Team - the first line of help at Veracross. I can quickly submit a ticket and receive a response knowing that they have looked in our system and know what we are trying to do! Our account manager is also amazing! So nice to have a person within the company who knows our school and our needs!
Senior Systems did not work as well and the functionality from the administrative side is not as user-friendly. I often felt like it was down and not working properly, or that I could not find where certain documents are. I believe that for a boarding school community Boardingware was much more user-friendly, and did not take as many steps in order to get the job done quickly.
Veracross has better built-in integrations with other platforms/systems. IT is much simpler and easy to use. It keeps records in a much simpler way and can be accessed through different modes of reporting. It is very easy to keep track of the progress in any training, project, or assignment with Veracross.
We were tracking student leave by hand or by an in-house program. Both of these became inefficient and/or unusable. Having Boardingware has expedited the process. It's hard to give numbers, but we're several days ahead of where we used to be in terms of tracking students' leave for Thanksgiving break.
Parent involvement was always an issue, but with Boardingware parents must approve a leave before we (the school) does. This makes parents take responsibility for their child which happens less than it should.
Having access to flagged students with health issues makes it much easier to plan field trips. We can easily know who should have what meds or epi pens based on their Boardingware profile. Safety awareness and prevention has gone up due to this feature.
