Bolder Thinking vs. NICE CXone
Bolder Thinking vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bolder Thinking | N/A | Bolder Thinking is a call center software offering from Bolder Thinking. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Bolder Thinking | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Bolder Thinking | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Bolder Thinking | NICE CXone | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Bolder Thinking | NICE CXone | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bolder Thinking | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.9 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Bolder Thinking | NICE CXone | |
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Likelihood to Recommend | Bolder Thinking No answers on this topic | NICE Systems |
Pros | Bolder Thinking No answers on this topic | NICE Systems |
Cons | Bolder Thinking No answers on this topic | NICE Systems |
Likelihood to Renew | Bolder Thinking No answers on this topic | NICE Systems |
Usability | Bolder Thinking No answers on this topic | NICE Systems |
Reliability and Availability | Bolder Thinking No answers on this topic | NICE Systems |
Performance | Bolder Thinking No answers on this topic | NICE Systems |
Support Rating | Bolder Thinking No answers on this topic | NICE Systems |
In-Person Training | Bolder Thinking No answers on this topic | NICE Systems |
Online Training | Bolder Thinking No answers on this topic | NICE Systems |
Implementation Rating | Bolder Thinking No answers on this topic | NICE Systems |
Alternatives Considered | Bolder Thinking No answers on this topic | NICE Systems |
Scalability | Bolder Thinking No answers on this topic | NICE Systems |
Return on Investment | Bolder Thinking No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |