boost.ai vs. Salesken

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
boost.ai
Score 9.8 out of 10
N/A
boost.ai is a conversational AI software from the company of the same name in Sandnes, a self-learning AI that aims to let users turn information on websites, chat logs or chatbots into superior virtual agents.N/A
Salesken
Score 5.8 out of 10
N/A
Salesken.ai is a conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc. The tool also gives sales reps real-time cues during their conversation to help them engage their customers better.N/A
Pricing
boost.aiSalesken
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
boost.aiSalesken
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
boost.aiSalesken
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boost.aiSalesken
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All AlternativesView all alternativesView all alternatives
User Ratings
boost.aiSalesken
Likelihood to Recommend
9.5
(2 ratings)
8.0
(1 ratings)
User Testimonials
boost.aiSalesken
Likelihood to Recommend
boost.ai
We used it for the banking industry, and it's very well suited for credit unions. They had some basic intentions ready for the banking industry, which could be used easily without fuss, and technical knowledge required. Automation for various basic stuff was done in a few days, and the integration with the call center for the issues that could not be resolved from the chatbot was also very smooth and crisp.
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Salesken
. CRM integration will be only done post-implementation and the telephony tool which has only 1 feature of dialing calls manually and getting them logged.2. The caller ID (user-dedicated contact no.) will not support text msg and WhatsApp integration. In case you wanted to connect with a prospect on Whatsapp, you have to do it on your own but there are some complexities involved and not very feasible. With very limited permissions access of the telephony tool, I found the user interface very simple and easy to use wrt to the other tools we evaluated previously.2. Also, after the discussion, I found that call disposition is easier in desktop wrt mobile applications- connected calls will be recorded and logged automatically -for other outcomes you have to log manually (need to confirm this)3. In terms of call drop rates, even with a limited sample size, I can say that it's fairly similar to the drop rates of personal no.. Will give updates on this again after making a few more calls
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Pros
boost.ai
  • Conversational AI.
  • Chatbot.
  • Call center integration.
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Salesken
  • Calling features
  • Conversation intelligence
  • CRM integration
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Cons
boost.ai
  • Customer support.
  • API integration.
  • Pricing
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Salesken
  • Direct calling
  • Localized numbers for some geographies
  • Pricing structure
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Alternatives Considered
boost.ai
Other products either lacked the integration we needed or were not having good customer support and longer execution time compared to Boost.ai.
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Salesken
Of all the tools we explored such as Salesken, Slintel, Call hippo, we have finalized on Slintel for the simple reason that its user interface is one of the best and the overall features provided by Salesken is also something that solves our day to day needs perfectly. The pricing structure also played a key to some part. The call metrics dahsboard also made an impact when we were about to finalize our decision.
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Return on Investment
boost.ai
  • Reduced customer support cost by about 60%.
  • Smooth integration with call center.
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Salesken
  • Higher call rates
  • Higher connect rates
  • Conversation improvement
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ScreenShots

Salesken Screenshots

Screenshot of Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.Screenshot of Our dashboard provides an in-depth diagnosis of all calls at a team level for a Manager's perusal and also at an individual level for SDRs' perusal. Apart from different activity numbers, we also provide information on areas of strength and improvement which would help in the improvement of individual and team performance.Screenshot of A bird's eye view of the dashboard helps managers to quickly understand an SDR/agent's performance metrics. This would also help managers to understand how closely is a call aligned with their Sales Playbook. An exhaustive list of signals detected over the call (both semantic and emotional) are captured here.Screenshot of User can configure the sales process that they follow at their organization and replicate the same as a pipeline flow to get a detailed insight into the buyer's journey from being a prospect to customer.