BotMyWork Chatbot Builder (discontinued) vs. Comm100

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BotMyWork Chatbot Builder (discontinued)
Score 6.2 out of 10
N/A
BotMyWork Chatbot Builder was a tool that helped users create Chatbots for Facebook Messenger. The product has been discontinued, and the company is no longer operating.N/A
Comm100
Score 8.2 out of 10
N/A
Comm100 is a global provider of omnichannel customer support software for commercial, government, and nonprofit organizations of all sizes. The Comm100 platform unifies live chat, email, social media, secure messaging, and self-service resources into one cohesive support experience. Centralized conversations and workflows improve visibility, accelerate response times, and ensure consistent service delivery regardless of channel, audience, or interaction volume. The…
$39
per month per user
Pricing
BotMyWork Chatbot Builder (discontinued)Comm100
Editions & Modules
No answers on this topic
Booking
$14
per month per user
AI Copilot
$29
per month per user
Live Chat Startup
$39
per month per agent
Ticketing & Messaging
$59
per month per user
Live Chat Plus
$69
per month per agent
AI Insights
$100
per month
Live Chat Ultra
Contact Sales
per month per user
AI Agent
Contact Sales
Offerings
Pricing Offerings
BotMyWork Chatbot Builder (discontinued)Comm100
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBotMyWork Chatbot Builder Starts With 30-Day FREE Trial.
More Pricing Information
Community Pulse
BotMyWork Chatbot Builder (discontinued)Comm100
Best Alternatives
BotMyWork Chatbot Builder (discontinued)Comm100
Small Businesses
Front
Front
Score 9.1 out of 10
Gist
Gist
Score 9.5 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BotMyWork Chatbot Builder (discontinued)Comm100
Likelihood to Recommend
10.0
(1 ratings)
8.2
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(1 ratings)
Usability
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
BotMyWork Chatbot Builder (discontinued)Comm100
Likelihood to Recommend
Discontinued Products
The BotMyWork Chatbot Builder is very competitively priced with their subscriptions, making it more appealing against their competitors, and with its detailed interface, you have a great level of control of almost every aspect of the bot. With the analytics data, you can also observe trends in conversations, allowing you to fine tune the responses of your bots to better cater to the needs of the end user.
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Comm100
Comm100 has been great for getting customers to specific pieces of content (drivers, downloads, collateral, use cases, etc.) while the customer reaches out. The ability to share specific links in the chat window and have a preview appear is especially neat
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Pros
Discontinued Products
  • Chatbot
  • Q&A matrix
  • Data analytics
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Comm100
  • We have a live chat icon on the website, so users can easily contact us for instant support.
  • Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support.
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Cons
Discontinued Products
  • Cluttered administrative interface
  • Simplified API
  • Drag-and-drop code generator
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Comm100
  • Salesforce integration is good, but is a touch buggy, and is tough to diagnose.
  • If you know anything about computers, the training Comm100 provides is remedial.
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Usability
Discontinued Products
No answers on this topic
Comm100
Super easy to use if you know anything about computers. Comm100 has done a good job of putting together functionality and easy of use for all levels.
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Support Rating
Discontinued Products
No answers on this topic
Comm100
Customer support seems pretty good — though we haven't had many issues, our experience with getting them to troubleshoot our Salesforce integration was really the only frustrating part. We had to repeat ourselves a bunch, and the issue never really went away. We just ignored it and moved beyond
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Alternatives Considered
Discontinued Products
No answers on this topic
Comm100
After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does.
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Return on Investment
Discontinued Products
  • For only $9 per month, we now have a more personalized FAQ for our customers
  • The interactive nature of the bot creates a less static feel for our customers
  • The ability to automate the collection of user data and store within spreadsheets
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Comm100
  • Our download-to-purchase cycle increased by around 3% after applying the live chat system.
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ScreenShots

BotMyWork Chatbot Builder (discontinued) Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Comm100 Screenshots

Screenshot of Comm100 OmnichannelScreenshot of Comm100 AIScreenshot of Comm100 Live Chat with AI CopilotScreenshot of Comm100 AI AgentScreenshot of Comm100 AI InsightsScreenshot of Monitoring and Sentiment Analysis