Boxia vs. Narvar

Boxia

Boxia

0 Reviews and Ratings

Narvar

Narvar

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Boxia	Score 0.0 out of 10	N/A	Boxia is a SaaS shipment tracking technology for eCommerce companies. Boxia allows online retailers to track all their shipments on a single interface, send proactive customized shipping notifications to their customers and anticipate their delivery problems (delays, incidents, etc.). Boxia helps brands to : Reduce calls and emails to customer support: no more questions like “Where is my order?” Proactively manage their delivery issues with real-time…	N/A
Narvar	Score 8.0 out of 10	N/A	Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.	N/A

Pricing

Boxia

Narvar

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Boxia	Narvar
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Boxia	Narvar
Considered Both Products	Boxia No answer on this topic	Narvar Verified User Anonymous Chose Narvar Narvar, in my experience, is significantly more expensive. Incentivized Helpful? VS Vivienne So Senior Manager of Ecommerce Chose Narvar I haven't seen anything like Narvar exactly. The most similar is the estimated delivery text notification/reference page functionality on Shopify sites. Incentivized Helpful? Correy Honza Director of eCommerce Chose Narvar At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool. Incentivized Helpful?

Best Alternatives
	Boxia	Narvar
Small Businesses	Webgility Score 9.6 out of 10	Sogolytics Score 8.5 out of 10
Medium-sized Companies	No answers on this topic	CustomerSuccessBox Score 9.5 out of 10
Enterprises	No answers on this topic	Verint Voice of the Customer Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Boxia	Narvar
Likelihood to Recommend	- (0 ratings)	8.4 (0 ratings)
Support Rating	- (0 ratings)	8.0 (0 ratings)

User Testimonials
	Boxia	Narvar
Likelihood to Recommend	No answers on this topic	If you are an e-commerce retailer that needs out of the box functionality to enhance your shipment tracking, then I highly recommend Narvar. The monthly spend far out weighs the cost of having an internal team build this out --- not to mention the time it takes to spin the solution up. Correy Honza Director of eCommerce Read full review
Pros	No answers on this topic	Their client success team is pretty attentive & helpful. Ease of using the tool. UX Design of the platform tools Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	Adding other functionality beyond the basic technology can be costly for a small to medium business. Narvar's grown rapidly since we started using them and their baseline costs for add-ons are out of our price range for post-purchase/returns. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review
Support Rating	No answers on this topic	Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review
Alternatives Considered	No answers on this topic	I haven't seen anything like Narvar exactly. The most similar is the estimated delivery text notification/reference page functionality on Shopify sites. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review
Return on Investment	No answers on this topic	Reduce contact center volume. Increase NPS. Incentivized Verified User Anonymous Read full review
ScreenShots	Boxia Screenshots