Breeze vs. Salesforce.org Nonprofit Cloud

It provides the best project management. We had used this application for a short term project and it gives complete info and management for the project.

If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.

Incentivized

• Detailed reports for attendance, returned members etc
• Volunteer scheduling

Incentivized

• NPSP is designed to help with donor management.
• There are free add-ons for volunteer management.
• There is a new Program Management Module to better manage program participation and attendance.
• Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.

Incentivized

• Breeze has some disadvantages.
• It does not give access to the users to download the reports of the projects in PDF forms or any other format.
• The chart function of this application is not applicable to detect the curvy paths in the project completion.

• Learning curve - very powerful, but takes time to learn
• Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
• Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system

Incentivized

There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!

Incentivized

I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out

Incentivized

Every experience I've had with Breeze's customer support has been... incredible. While being exceedingly polite, they are prompt and helpful. When addressing my concerns, they often anticipated other potential concerns and provide answers to them. Very proactive. The support staff seems to be very knowledgeable. I feel like there's no problem that could arise, that they couldn't tackle.

Incentivized

I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.

Incentivized

The layout of these projects and tasks is reliable user-friendly, exceptionally decent, clean, and coordinated.

As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.

Incentivized

• Much lower price point than alternatives makes it fiscally responsible.
• Easy to use platform makes it easy to use for volunteers.

Incentivized

• Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
• Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.

Incentivized