Overall Satisfaction with Salesforce for Nonprofits
We use Salesforce for Nonprofits as our exclusive CRM tool. Salesforce has provided a dependable/reliable solution for us! We are able to run all donations, campaigns, reporting, customer management, tasks, etc. through Salesforce!
- Salesforce for Nonprofits has so many great free add-ons that enhance the experience!
- Salesforce for Nonprofits' reporting tools are incredibly helpful and allow you to analyze your data in a very detailed way.
- Salesforce for Nonprofits also has a lot of great partnerships, like with our online donation platform so all of that is able to sync automatically which saves us loads of time and money!
- Within Salesforce for Nonprofits there could be some enhancements around soft credits for when a donor gives through a donor-advised fund.
- Another enhancement would be how it works between accounts/contacts - this is not always seamless.
- Salesforce has increased our revenue drastically as it has provided simple tools to be sure we are staying in touch with our monthly donors.
- Salesforce for Nonprofits also allows us to track all donor/customer interactions so that everyone is on the same page with our donors.
I believe Salesforce for Nonprofits far exceeds expectations compared to these other tools. It has more free add-ons and a cleaner user experience.
Do you think Salesforce.org Nonprofit Cloud delivers good value for the price?
Yes
Are you happy with Salesforce.org Nonprofit Cloud's feature set?
Yes
Did Salesforce.org Nonprofit Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce.org Nonprofit Cloud go as expected?
Yes
Would you buy Salesforce.org Nonprofit Cloud again?
Yes
Using Salesforce for Nonprofits
6 - Marketing, fundraising, data management, IT
- Donation management
- Relationship management
- Reporting
- Loving donors through birthday cards
- Showcasing dashboards in team meetings
- Mapping technology
- Moves management
- Levels and engagement plans
- Pardot