Brokermint vs. Chime CRM

Brokermint is suited for a small brokerage or a franchise, maybe 200 agents or less because it has great functionality and simple agent screens, i.e. dashboard. Especially simple teams or solo agents will benefit from it, because they are able to navigate smoothly and you can pick up the functions very quickly, without much tech knowledge. Over 200 agents, it would need to be more robust and integrate transaction management, accounting, commission tracking, agent team tracking, percentage of cap, etc. The more detailed software, the less likely agents are going to use it correctly, i.e. more employee support and troubleshooting. Agents are not very patient and they don't like to have any obstacles when they learn how to do anything. Brokers have to consider the caliber of agents they attract.

Incentivized

Honestly, in my opinion, if they improved customer service had a checks an balance system for their employees things would be better. Having major issues with certain features and your only source of reprieve is the person who caused the issue is abominable I feel. Not sound.

• Very Simple 4 step process when creating a new transaction
• Easy capture of documents and communications (email and text)
• Smooth audit flow - Love auditing as the transaction progresses so I can coach agents
• Commission Income calculation and tracking
• Multiple ways of backing up closed transactions

Incentivized

• website
• listing promotion
• add ons

• A better selection of statuses
• A true white label
• Faster support

Incentivized

• customer service
• costumer service
• follow through
• Writing a complaint about an ad manager to that ad manager is a sure fire way that it gets buried or not communicated up

I would say that our admin would give this a pretty high setting. Anytime there are issues, they are quick to contact Brokermint and get fixes out to us as soon as possible, but I have not personally had any issues that haven't been fixable on my own.

Incentivized

Brokermint is best for smaller brokerages which are growing their full-time staff. It is simple, easy to use, less frustrating than most, and will please agents because the interface is logical and well thought out. SkySlope is more for very large brokerages, which need algorithmic multi-phasic functions. Great for large teams, with multiple types of agents, support staff, and administrators.

Incentivized

Sierra interactive Follow Up Boss

• Helps us better organize as agents
• Helps with audits
• Helps with check listing everything
• Sometimes hard to know what to do; slight learning curve

Incentivized

• Good crm
• dialer
• being overcharged multiple times
• They dont do refunds just credits