What users are saying about
7 Ratings
5 Ratings
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Score 6.6 out of 100
7 Ratings
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Score 5.4 out of 100

Attribute Ratings

  • Brown Paper Tickets is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Brown Paper Tickets

80%
1 Rating
5.4

Regpack

54%
5 Ratings

Usability

Brown Paper Tickets

N/A
0 Ratings
7.3

Regpack

73%
1 Rating

Support Rating

Brown Paper Tickets

N/A
0 Ratings
8.0

Regpack

80%
4 Ratings

Likelihood to Recommend

Brown Paper Tickets

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.
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Regpack

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
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Pros

Brown Paper Tickets

  • Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
  • Ease of event setup.
  • Good customer service
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Regpack

  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
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Cons

Brown Paper Tickets

  • Accounting Reports. They are not very concise.
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Regpack

  • Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
  • Payment Method - users can’t change their payment methods on their own.
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Pricing Details

Brown Paper Tickets

Starting Price

$0

Editions & Modules

Brown Paper Tickets editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Regpack

    Starting Price

    Editions & Modules

    Regpack editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Brown Paper Tickets

      No answers on this topic

      Regpack

      It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
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      Support Rating

      Brown Paper Tickets

      No answers on this topic

      Regpack

      There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
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      Alternatives Considered

      Brown Paper Tickets

      I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization. Evite - not professional enough Regonline - not very user friendly and the fees are a bit high. Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.
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      Regpack

      We have [switched] to league magic which is built for sports management.
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      Return on Investment

      Brown Paper Tickets

      • Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.
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      Regpack

      • Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found.
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