What users are saying about
6 Ratings
3 Ratings
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Score 5.2 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Brown Paper Tickets

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.
Christopher Chirco | TrustRadius Reviewer

Regpack

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Arrienne Tyler | TrustRadius Reviewer

Pros

Brown Paper Tickets

  • Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
  • Ease of event setup.
  • Good customer service
Christopher Chirco | TrustRadius Reviewer

Regpack

  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
Cheryl Holkan | TrustRadius Reviewer

Cons

Brown Paper Tickets

  • Accounting Reports. They are not very concise.
Christopher Chirco | TrustRadius Reviewer

Regpack

  • Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
  • Payment Method - users can’t change their payment methods on their own.
Anonymous | TrustRadius Reviewer

Usability

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Regpack

Regpack 7.3
Based on 1 answer
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
Cheryl Holkan | TrustRadius Reviewer

Support Rating

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Regpack

Regpack 7.5
Based on 4 answers
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
Millar, Judson | TrustRadius Reviewer

Alternatives Considered

Brown Paper Tickets

I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization.Evite - not professional enoughRegonline - not very user friendly and the fees are a bit high.Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.
Christopher Chirco | TrustRadius Reviewer

Regpack

Apart from the fact that RegOnline was discontinued, we have found that RegPack has met all of our needs and certainly exceeded our expectations in customer service. We were particularly pleased with the function that allows us to pre-set payment plans, and then basically forget. This means less human intervention, fewer errors, and happy clients.
Arrienne Tyler | TrustRadius Reviewer

Return on Investment

Brown Paper Tickets

  • Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.
Christopher Chirco | TrustRadius Reviewer

Regpack

  • Time - the staff time has been cut down significantly.
Anonymous | TrustRadius Reviewer

Pricing Details

Brown Paper Tickets

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Regpack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$89

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