bswift vs. Take Command Health

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Incentivized

Customer Service by phone is excellent.

• Benefit Enrollment
• Life Event management
• ACA reporting

Incentivized

• Making QSERHA payments
• Response time
• Documentation of all payments for taxes

Incentivized

• They should have better price point for large customers
• Better EDI for Oracle cloud

Incentivized

• In my experience, don't refund when they should
• In my experience, will choose to chat you back instead of email, which means you don't get a response
• In my opinion, platform is confusing

Incentivized

Very user friendly - as an employee and admin.

bswift was chosen over a myriad of alternatives primarily because its user interface is simple and intuitive, and because the support offered by bswift is exceptional.

Incentivized

• Provides basic service
• In my opinion, coordination is lacking
• In my experience, failed to deliver on expectations

Incentivized

• Great tax benefits
• Ease of offering health insurance to our employees to retain top talent