BT Cloud Work vs. eVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BT Cloud Work
Score 8.0 out of 10
N/A
BT Global offers unified communications as a service.N/A
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Pricing
BT Cloud WorkeVoice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BT Cloud WorkeVoice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BT Cloud WorkeVoice
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
BT Cloud Work
8.0
1 Ratings
4% below category average
eVoice
-
Ratings
Multi-level Interactive Voice Response (IVR)8.01 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
BT Cloud Work
7.8
1 Ratings
7% below category average
eVoice
8.8
1 Ratings
5% above category average
Answering rules8.01 Ratings9.01 Ratings
Call park8.01 Ratings8.01 Ratings
Message alerts8.01 Ratings9.01 Ratings
Voicemail Transcription7.01 Ratings00 Ratings
Call recording00 Ratings9.01 Ratings
Call screening00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
BT Cloud Work
8.0
1 Ratings
6% below category average
eVoice
9.0
1 Ratings
12% above category average
Mobile app for iOS8.01 Ratings9.01 Ratings
Mobile app for Android8.01 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
BT Cloud Work
-
Ratings
eVoice
8.8
1 Ratings
10% above category average
Video conferencing00 Ratings9.01 Ratings
Audio conferencing00 Ratings9.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings9.01 Ratings
Best Alternatives
BT Cloud WorkeVoice
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.4 out of 10
CloudTalk
CloudTalk
Score 7.6 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
CloudTalk
CloudTalk
Score 7.6 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BT Cloud WorkeVoice
Likelihood to Recommend
8.0
(1 ratings)
9.0
(2 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BT Cloud WorkeVoice
Likelihood to Recommend
BT Group
The app works brilliantly on mobile phones, allowing you to give out your landline and not your mobile number. It also allows for you to work in any office and still be contactable.
Read full review
Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
Read full review
Pros
BT Group
  • HUD
  • Teams Integration
  • Call forwarding
Read full review
Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
Read full review
Cons
BT Group
No answers on this topic
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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Usability
BT Group
Very user friendly and easy to understand. Also very straight forward for administrators to manage.
Read full review
Ziff Davis Inc
No answers on this topic
Alternatives Considered
BT Group
Very similar, came down to cost.
Read full review
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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Return on Investment
BT Group
  • Cost reductions
  • Flexibility
  • Sustainability
Read full review
Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
Read full review
ScreenShots