Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BT Managed Security Services
Score 0.0 out of 10
N/A
BT offers Managed Security Services including firewall and DDoS, Cloud, email and web security, as well as providing advanced cyber threat detection services.N/A
Cipher
Score 9.0 out of 10
N/A
Cipher is a global cybersecurity company that provides security and GRC services to businesses small and large. The vendor states that industry leaders trust them to handle services encompassing vulnerability scans, ethical hacking, GRC consulting, and full managed security services. Cipher's experts are trained to dentify and respond to threats in real time 24/7. Cipher services include: Managed Detection and Response: An MDR solution that allows organizations to…N/A
Masergy
Score 10.0 out of 10
N/A
Masergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.N/A
Pricing
BT Managed Security ServicesCipherMasergy
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BT Managed Security ServicesCipherMasergy
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BT Managed Security ServicesCipherMasergy
User Ratings
BT Managed Security ServicesCipherMasergy
Likelihood to Recommend
-
(0 ratings)
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
BT Managed Security ServicesCipherMasergy
Likelihood to Recommend
BT Group
No answers on this topic
Cipher
No answers on this topic
Masergy
I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
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Pros
BT Group
No answers on this topic
Cipher
No answers on this topic
Masergy
  • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
  • Ease of use - Very easy to make and receive calls.
  • Convenient - I can listen to and save my voicemails straight from the app.
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Cons
BT Group
No answers on this topic
Cipher
No answers on this topic
Masergy
  • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
  • No easy way to switch audio devices.
  • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
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Support Rating
BT Group
No answers on this topic
Cipher
No answers on this topic
Masergy
I cannot rate their support as I have never needed it.
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Alternatives Considered
BT Group
No answers on this topic
Cipher
No answers on this topic
Masergy
I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
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Return on Investment
BT Group
No answers on this topic
Cipher
No answers on this topic
Masergy
  • Ability to use one number for multiple devices is great!
  • You can shield your personal cell phone - great for personal device use companies.
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ScreenShots