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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BugSnag

    Score6.9 out of 10
    N/ABugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.

    $65

    per month per user

    BugTracker.net

    Score7.5 out of 10
    N/AN/AN/A
    Pricing
    BugSnagBugTracker.net
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BugSnagBugTracker.net
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    BugSnagBugTracker.net
    Small Businesses
    Sentry
    Score8.8 out of 10
    Sentry
    Score8.8 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    Sentry
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BugSnagBugTracker.net
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.4
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.2
    (2 ratings)
    User Testimonials
    BugSnagBugTracker.net
    Likelihood to Recommend
    SmartBear
    It's great for tracking bugs on your app. I don't think I can do anything else besides that...
    Incentivized
    Read full review
    Open Source
    See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
    Incentivized
    Read full review
    Pros
    SmartBear
    • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
    • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
    • The information captured by errors has everything I would need to debug an issue.
    Incentivized
    Read full review
    Open Source
    • Ability to split our multiple projects and assign a user base.
    • Ability to set permissions based on user base/ roles.
    • Customization of fields on a project level.
    Incentivized
    Read full review
    Cons
    SmartBear
    • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
    • It would be nice if there was a filter for grouping bugs instead of searching by their name.
    • Honestly nothing else, I love 99% of Bugsnag.
    Incentivized
    Read full review
    Open Source
    • User interface for client-facing feedback
    • Content and design updates tracking
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    No answers on this topic
    Open Source
    I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
    Incentivized
    Read full review
    Alternatives Considered
    SmartBear
    No answers on this topic
    Open Source
    I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • It has caught bugs on the spot, which allows us to quickly fix them.
    Incentivized
    Read full review
    Open Source
    • Decreased turn around time for defect fixes.
    • Smoother builder deploys
    • Clearer communication from QA to Dev Team
    Incentivized
    Read full review
    ScreenShots