BugSnag vs. Firebase Crashlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugSnag
Score 8.0 out of 10
N/A
Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.
$65
per month per user
Firebase Crashlytics
Score 9.1 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Pricing
BugSnagFirebase Crashlytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugSnagFirebase Crashlytics
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BugSnagFirebase Crashlytics
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BugSnagFirebase Crashlytics
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Score 8.4 out of 10
Medium-sized Companies
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Score 8.6 out of 10
Flurry Analytics
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Score 9.0 out of 10
Enterprises
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Score 8.6 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugSnagFirebase Crashlytics
Likelihood to Recommend
10.0
(1 ratings)
10.0
(8 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BugSnagFirebase Crashlytics
Likelihood to Recommend
SmartBear
It's great for tracking bugs on your app. I don't think I can do anything else besides that...
Read full review
Google
Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
Read full review
Pros
SmartBear
  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
Read full review
Google
  • Providing stack traces that are useful when users have crashes.
  • Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
  • Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.
Read full review
Cons
SmartBear
  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
Read full review
Google
  • Navigation between the issue listing and details is something difficult to understand for the new user.
  • Pannel takes time in loading may be because of analytics data but it can be reduce.
  • Not provide accurate line number in case of proguarded apps.
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Likelihood to Renew
SmartBear
No answers on this topic
Google
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
Read full review
Usability
SmartBear
No answers on this topic
Google
It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
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Alternatives Considered
SmartBear
No answers on this topic
Google
Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
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Return on Investment
SmartBear
  • It has caught bugs on the spot, which allows us to quickly fix them.
Read full review
Google
  • Fix bugs within hours rather than days or weeks
  • Retain users longer by reducing their frustration due to crashes
  • Keep management happy that our app is stable & bug-free
Read full review
ScreenShots