What users are saying about
4 Ratings
6 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 2.7 out of 100

Likelihood to Recommend

Bugsnag

It's great for tracking bugs on your app. I don't think I can do anything else besides that...
Anonymous | TrustRadius Reviewer

FogBugz

FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.
Anonymous | TrustRadius Reviewer

Pros

Bugsnag

  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
Anonymous | TrustRadius Reviewer

FogBugz

  • Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
  • The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
  • Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.
Becky Jewell Laughton | TrustRadius Reviewer

Cons

Bugsnag

  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
Anonymous | TrustRadius Reviewer

FogBugz

  • The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
  • There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
  • There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.
Ted Shimizu | TrustRadius Reviewer

Alternatives Considered

Bugsnag

No answers on this topic

FogBugz

I like JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use JIRA every time
Gillian Hughes | TrustRadius Reviewer

Return on Investment

Bugsnag

  • It has caught bugs on the spot, which allows us to quickly fix them.
Anonymous | TrustRadius Reviewer

FogBugz

  • Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
  • Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression
Anonymous | TrustRadius Reviewer

Pricing Details

Bugsnag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bugsnag Editions & Modules

Additional Pricing Details

FogBugz

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FogBugz Editions & Modules

Edition
Monthly$751
1 Year$681
2 years$641
3 Years$621
  1. per month
Additional Pricing Details

Add comparison