BugTracker.net vs. Sentry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugTracker.net
Score 7.5 out of 10
N/A
N/AN/A
Sentry
Score 8.7 out of 10
N/A
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
$26
per month
Pricing
BugTracker.netSentry
Editions & Modules
No answers on this topic
Team
$26
per month
Business
$80
per month
Developer
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
BugTracker.netSentry
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BugTracker.netSentry
Best Alternatives
BugTracker.netSentry
Small Businesses
GitLab
GitLab
Score 8.7 out of 10
GitLab
GitLab
Score 8.7 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.7 out of 10
GitLab
GitLab
Score 8.7 out of 10
Enterprises
GitLab
GitLab
Score 8.7 out of 10
GitLab
GitLab
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugTracker.netSentry
Likelihood to Recommend
6.4
(2 ratings)
9.0
(15 ratings)
Likelihood to Renew
7.2
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
BugTracker.netSentry
Likelihood to Recommend
Open Source
See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
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Sentry
Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
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Pros
Open Source
  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
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Sentry
  • Great web interface. Lots of data available in a really clean format, with filtering options and more.
  • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
  • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
  • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
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Cons
Open Source
  • User interface for client-facing feedback
  • Content and design updates tracking
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Sentry
  • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
  • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
  • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
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Likelihood to Renew
Open Source
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
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Sentry
No answers on this topic
Usability
Open Source
No answers on this topic
Sentry
Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...
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Alternatives Considered
Open Source
I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
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Sentry
It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.
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Return on Investment
Open Source
  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
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Sentry
  • So it has helped us for quick error resolutions.
  • From dashboard we are able to assign errors to particular member and see when its resolved.
  • Without customer informing us about errors we know what happened in real time helps in customer service also.
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