BugTracker.net vs. Zephyr Scale

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugTracker.net
Score 7.5 out of 10
N/A
N/AN/A
Zephyr Scale
Score 9.3 out of 10
N/A
TM4j is a test management application for Jira, developed by Jira solutions specialist Adaptavist, acquired and now supported by SmartBear since March 2020.
$4.55
per month per user
Pricing
BugTracker.netZephyr Scale
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugTracker.netZephyr Scale
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree up to 10 users, $4.55/user/month after that. It gets cheaper as you scale.
More Pricing Information
Community Pulse
BugTracker.netZephyr Scale
Features
BugTracker.netZephyr Scale
Test Management
Comparison of Test Management features of Product A and Product B
BugTracker.net
-
Ratings
Zephyr Scale
7.8
1 Ratings
4% below category average
Centralized test management00 Ratings8.01 Ratings
Map tests to user stories00 Ratings8.01 Ratings
Test execution reporting00 Ratings8.01 Ratings
Defect management00 Ratings7.01 Ratings
User Ratings
BugTracker.netZephyr Scale
Likelihood to Recommend
6.4
(2 ratings)
8.0
(1 ratings)
Likelihood to Renew
7.2
(2 ratings)
-
(0 ratings)
User Testimonials
BugTracker.netZephyr Scale
Likelihood to Recommend
Open Source
See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
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SmartBear
Jira and Confluence are widely implemented in organizations of various industries so incorporating Zephyr Scale is a very seamless method of adding scalable testing management. Testing visibility and end to end traceability is possible and integrates in Jira. Developers and engineers are able to take advantage of the built-in reports and statistics and even automate testing. The value is greatly reduced for organizations that do not already implement Jira and Confluence as the native integrated compatibility is much of the value
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Pros
Open Source
  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
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SmartBear
  • Scalable and compatible with Jira & Confluence
  • Improves testing visibility, data analysis, collaboration with reports & gadgets
  • Easy to retrospectively trace testing with change history
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Cons
Open Source
  • User interface for client-facing feedback
  • Content and design updates tracking
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SmartBear
  • Not as valuable if not already using Jira or Confluence
  • Can be overlooked if the user does not set automation
  • Needs better first time tutorials
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Likelihood to Renew
Open Source
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
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SmartBear
No answers on this topic
Alternatives Considered
Open Source
I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
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SmartBear
Zephyr scale is easier to work with and more seamlessly used because it is natively integrated with Jira and Confluence. TestRail cannot provide the same scalable experience and is rather dated and limited in capability. Developers rather use tools that are compatible with each other, and Zephyr scale offers that
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Return on Investment
Open Source
  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
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SmartBear
  • Dozens of added testing capability via integrated gadgets
  • Reduced testing and tracking time
  • Faster and clearer testing operations awareness
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ScreenShots