BugTracker.net vs. SpiraTeam

See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

*Well Suited for Organizations having [fewer] numbers of Tech People that [means] it's easy to operate and maintain. Currently find no scenarios for its less [appropriateness]

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Ability to split our multiple projects and assign a user base.
• Ability to set permissions based on user base/ roles.
• Customization of fields on a project level.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Very easy to use.
• Entire collaboration suite for the software development lifecycle.
• Configurable to particular project needs.

• User interface for client-facing feedback
• Content and design updates tracking

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Some more sample reports or allow for a cross reference reporting engine

I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The usability is excellent in most cases but lacks some intuitive functions, such as a copy to the clipboard for selected items. In fact, in an older version, a COPY button copied all selected records rather than putting it on the clipboard. The button has been renamed recently to CLONE, otherwise, my rating would be lower.

I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

None Other Used

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Decreased turn around time for defect fixes.
• Smoother builder deploys
• Clearer communication from QA to Dev Team

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Better historical information about what happend in past releases, deeper integration with the whole software development life cycle.