BugTracker.net vs. Userback

BugTracker.net

BugTracker.net

8 Reviews and Ratings

Userback

Userback

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BugTracker.net	Score 7.5 out of 10	N/A	N/A	N/A
Userback	Score 0.0 out of 10	N/A	Userback is a visual feedback and bug-reporting platform built for product, QA, and support teams who need to close the gap between what users report and what developers can actually act on. Instead of vague tickets, users submit feedback directly on the page via a screen recording, screenshot, or annotated capture — automatically paired with technical context like console logs, network requests, browser/OS details, and session replay. Key capabilities…	$39 per month

Pricing

BugTracker.net

Userback

Editions & Modules

No answers on this topic

Team: $39
per month
Business: $99
per month
Business Plus: $199
per month

Offerings

Pricing Offerings
BugTracker.net	Userback
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

Discount available for annual billing.

More Pricing Information

Community Pulse
	BugTracker.net	Userback
Considered Both Products	BugTracker.net Kat Jenkins Vice President of Strategic Planning Chose BugTracker.net I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes. Incentivized Helpful? Don Schminkey Project Manager Chose BugTracker.net In previous companies I have used, Spira Team, Jira, IBM Rational Clear Quest and Quality Center. Incentivized Helpful?	Userback No answer on this topic

Best Alternatives
	BugTracker.net	Userback
Small Businesses	GitLab Score 8.8 out of 10	GitLab Score 8.8 out of 10
Medium-sized Companies	GitLab Score 8.8 out of 10	GitLab Score 8.8 out of 10
Enterprises	GitLab Score 8.8 out of 10	GitLab Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BugTracker.net	Userback
Likelihood to Recommend	6.4 (0 ratings)	- (0 ratings)
Likelihood to Renew	7.2 (0 ratings)	- (0 ratings)

User Testimonials
	BugTracker.net	Userback
Likelihood to Recommend	It is a great Bug Tracking tool when implemented and set up the correct way initially. If you find yourself in the position of having to go through and re name fields on a project level of having to do an overhaul of the user base you will find some frustrations, these are noted in the last question. Incentivized Don Schminkey Project Manager Read full review	No answers on this topic
Pros	Tracking technical issues and assigning for review and completion Tracking final status and quality of an application or website Incentivized Kat Jenkins Vice President of Strategic Planning Read full review	No answers on this topic
Cons	If you edit a field you have created (Username, status, custom fields) you lose the ability to sort/filter on this field. It would be nice to add more custom fields on a project specific level. Currently you can only add 3 It would be FANTASTIC if you could sort/filter on Project Specific custom fields. Incentivized Don Schminkey Project Manager Read full review	No answers on this topic
Likelihood to Renew	BugTracker.net works for what we need it to do from a technology standpoint. Incentivized Kat Jenkins Vice President of Strategic Planning Read full review	No answers on this topic
Alternatives Considered	I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes. Incentivized Kat Jenkins Vice President of Strategic Planning Read full review	No answers on this topic
Return on Investment	Decreased turn around time for defect fixes. Smoother builder deploys Clearer communication from QA to Dev Team Incentivized Don Schminkey Project Manager Read full review	No answers on this topic
ScreenShots		Userback Screenshots