busybusy vs. Shiftboard

BusyBusy is well suited for organizations with multiple off site job locations which require tracking. Due to it's ability to setup a high volume of work locations as well as bread crumb tracking between home office and job site, I think it is best suited for the service industry including construction, plumbing, landscaping etc. It is less appropriate for organization with single office on site work

Incentivized

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.

Incentivized

• Time cards
• Reporting
• Integrates with Quickbooks

Incentivized

• Mobile accessibility
• Cloud-based software
• Compliant with all necessary information security standards

Incentivized

• the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
• during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
• the geo fences around projects - I wish they could be linear

Incentivized

• The ability to print a month view of the schedule would be a great benefit.
• The signup list is a great feature, but there are too many steps to make it easy to use.
• The bulk add and delete process works well, but tends to be confusing for users.

Incentivized

There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial

Incentivized

I never sought out Shiftboard support.

Incentivized

the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy

Incentivized

We have not used another product like Shiftboard at our company.

Incentivized

• Less time entering payroll
• More accurate job details
• Less time spent on collecting time cards
• Detailed project reports as completed

Incentivized

• Effective allocation to proper shows/projects for our network
• Effectively catches any discrepancies between scheduled hours and actual hours for employees
• Requires significant manpower to maintain scheduling accuracy

Incentivized