Item: Shiftboard
Rating: 6
Author: Verified User

Overall Satisfaction with Shiftboard

Use Cases and Deployment Scope

Currently, Shiftboard is being used for personnel scheduling of the two major departments at my TV Network. The broadcast operations and production team each consist of several hundred employees, full time and part time, who are scheduled on a variety of projects and shows throughout each day.

Pros and Cons

Pros

Mobile accessibility
Cloud-based software
Compliant with all necessary information security standards

Cons

No drag/drop interface for scheduling
Not highly customizable for a specific type of business/business needs
Needs more view options for users
Cannot adjust/edit shifts quickly (too many clicks/forms to accomplish)

Return on Investment

Effective allocation to proper shows/projects for our network
Effectively catches any discrepancies between scheduled hours and actual hours for employees
Requires significant manpower to maintain scheduling accuracy

Alternatives Considered

Similar to HotSchedules, Xytech and ScheduAll both are highly tailored to the TV industry, and better for our business, with Xytech as the best based on our evaluation.

Other Software Used

Samanage, Slack, iMeet Central by PGi, Adobe Premiere Pro

Likelihood to Recommend

Shiftboard is very well suited for service industries—restaurants, hospitality, etc. In those workplaces, Shiftboard should have enough ability for customization, and its mobile accessibility should be advantageous. For TV and other production environments, particularly those with frequent schedule changes, Shiftboard does not work as well, as it requires too many clicks to change a schedule.

Comments

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Scheduling Software Good for Some Industries, not for Others