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Scheduling Software Good for Some Industries, not for Others
January 31, 2019

Scheduling Software Good for Some Industries, not for Others

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shiftboard

Currently, Shiftboard is being used for personnel scheduling of the two major departments at my TV Network. The broadcast operations and production team each consist of several hundred employees, full time and part time, who are scheduled on a variety of projects and shows throughout each day.
  • Mobile accessibility
  • Cloud-based software
  • Compliant with all necessary information security standards
  • No drag/drop interface for scheduling
  • Not highly customizable for a specific type of business/business needs
  • Needs more view options for users
  • Cannot adjust/edit shifts quickly (too many clicks/forms to accomplish)
  • Effective allocation to proper shows/projects for our network
  • Effectively catches any discrepancies between scheduled hours and actual hours for employees
  • Requires significant manpower to maintain scheduling accuracy
Similar to HotSchedules, Xytech and ScheduAll both are highly tailored to the TV industry, and better for our business, with Xytech as the best based on our evaluation.
Shiftboard is very well suited for service industries—restaurants, hospitality, etc. In those workplaces, Shiftboard should have enough ability for customization, and its mobile accessibility should be advantageous. For TV and other production environments, particularly those with frequent schedule changes, Shiftboard does not work as well, as it requires too many clicks to change a schedule.