busybusy vs. Skedulo

It’s well suited for those with hourly employees who require daily time cards. As well it’s beneficial for reporting for projects as to costs for labour and for extras that are requested on site

Incentivized

Skedulo works well to visualize capacity. It also works well to assist with the planning of routes and distribution of work. It works well for the field resources and provides the key information about their jobs and enables alerts to be provided to customers. The automated Optimization & Scheduling engine is still maturing. Skedulo also does a good job satisfying the customer's unique requirements and has a solid in-house development team looking to continually improve the platform.

Incentivized

• Time cards
• Reporting
• Integrates with Quickbooks

Incentivized

• Scheduling appointments
• Uploading documents/imaging
• Provides enough tabs to get all the information to our phlebotomists

Incentivized

• the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
• during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
• the geo fences around projects - I wish they could be linear

Incentivized

• Optimization Engine for Scheduling
• Sparse Implementation Technical & Solution Experts
• Project Planning when third party systems & vendors are involved

Incentivized

There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial

Incentivized

the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy

Incentivized

We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.

Incentivized

• positive - more individual responsibility for time reporting
• greater grasp on project/time location
• faster payroll review

Incentivized

• Eliminated at least one customer service representative.... saving a salary
• Better customer service because the calls are shorter.

Incentivized