C3 AI Platform vs. Socialtext (discontinued)

For consultants like me, who are not interested in generic LLM's with very deployment costs and payback times, industry specific applications are essential. We are time-bound to deliver value to our clients whether it is improved productivity or revenue uplift, and for this particular reason C3 AI Platform is a particularly good choice.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I’d give it 7.5/10. Its model-driven architecture is powerful for scaling enterprise AI, at pace but it definitely needs some heavy-lifting. The platform can be hard to grasp initially and the steep learning curve, makes change management very important. The framework can be a bit rigid for industry agnostic developers used to flexible, open-source tools. It is excellent for data orchestration but is not as lean as some of the low-code competitors.

C3 AI Platform offers much faster deployment through pre-built, industry-specific apps, and comfortably beats the others when it comes to time to deployment and scalability. Palantir on the other hand requires heavy custom engineering. C3 AI Platform does lack the open-source flexibility of Databricks and the cloud native scale of Vertex. I would prefer C3 AI Platform for turnkey enterprise solutions, but for other use cases it can be a bit more complex vs the other three due to its "back-box" environment.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions